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    • Home

    Candidate and User Engagement

    Contact Us

    If you still have questions or prefer to get help directly from an agent, please submit a request.
    We’ll get back to you as soon as possible.

    Please fill out the contact form below and we will reply as soon as possible.

    • Getting Started
      Setting up your calendar Managing your alerts Additional Settings
    • Daily Processes
      Candidate Inbox Candidate Profile My Calendar/Calendars Browser Extension My Jobs Approvals Engine Manual and Common Scheduling Practices Form I-9 processes Troubleshooting Forms & Offers
    • Candidate and User Engagement
      Campaigns Conversation Builder Surveys Channels Talent Community Voice Web Management Analytics & Reporting Data Privacy Career Sites
    • Management Tools
      Job Management Scheduling Security Journeys Content Management System (CMS) Multiple Brands Workflows Users, Roles and Permissions Data Feeds Location Management Lookup Tables Assistant Messaging Company Information Client Setup System Attributes Integration Center
    • Contextual AI
      Knowledge Training Library
    • Conversational Events and Campus
      Conversational Events Campus Events
    • Employee Communications
      Communications App Employee Management
    • Release Notes
      2025 2026
    • Workday Feature Descriptions
    + More

    Candidate and User Engagement

    • Sending messages to candidates using messaging templates
    • Source Tracking
    • Redirect internal candidates
    • Candidate SMS communication hours
    • Referrals (ERP)
    • Tracking pixels
    • Paradox Native App
    • Multilingual capabilities
    • Paradox app: Region selector

    Campaigns
    • Event scheduling with campaigns

    Conversation Builder
    • Conversation Builder overview
    • Conversation templates
    • Dynamic ATS conversations
    • Custom conversations
    • Hiring event custom conversation
    • Follow-up conversations
    • Equal Employment Opportunity (EEO)
    • Conversation Builder token list

    Surveys
    • Surveys overview
    • Employee feedback
    • Create and send a survey
    • Anonymous surveys
    • Candidate Interview Feedback survey
    • Survey tokens list
    • Surveys: Multi-select surveys

    Channels
    • Phone numbers
    • Deactivated / Retired phone numbers
    • Spam and blacklisting
    • SMS opt-in message (welcome message)
    • Deactivated/Retired phone numbers
    • Countries where SMS and WhatsApp are not supported
    • Phone number registration form (10DLC)
    • Create phone numbers
    • Phone numbers overview

    Talent Community
    • Talent Community configuration
    • Community-specific widget
    • Community Management
    • Talent Community page
    • Talent Community filters

    Voice
    • Voice on web assist
    • Voice on web widget

    Web Management
    • Web Management page
    • Widget Conversations
    • Landing Sites
    • Recruiting Sites
    • Scheduling Sites
    • Facebook page

    Analytics & Reporting

    Data Privacy
    • Data privacy (GDPR/CCPA): Candidate viewing and managing profile information
    • Terms & Conditions
    • Data privacy admin contact
    • Candidate self update in the Capture stage
    • Updating candidate information

    Career Sites
    • Conversational Career Sites
    • Site Studio: Configuration and use

    Popular Articles

    1. Microsoft 365 (O365) integration overview
    2. Recruiting Dashboard
    3. January 2026, 2.5.8 Release Notes
    4. February 2026, 2.5.9 Release Notes
    5. Client Setup overview
    6. April 2026, 2.6.1 Release Notes
    7. August 2025, 2.5.3 Release Notes
    8. July 2026, 2.6.4 Release Notes
    9. Managing your web, email, and SMS alerts

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