The Paradox Native App for both Android and iOS allow you and your team members to complete various tasks easily from their personal or company devices. While not every feature in the CEM is supported in the Paradox App, the most natural mobile-friendly actions are available for use in the app. 

If you find that additional features would be of great benefit to your team and use in the CEM, please reach out to your CS Representative to have them create an enhancement request for you.

Download the app

You can download the Paradox App from the App Store or Google Play Store by searching for Olivia by Paradox - CEM and then tapping the download button to add it to your device, free of charge.

App tabs

After signing into the account, you are taken to a home screen with four tabs: All Apps, Candidates, My Jobs, and Assist. Some users will also have access to the Calendar tab.

All Apps tab

The All Apps tab houses all of the applications available within the Paradox App. These include:

• Candidate Inbox – This will open the Candidates tab.
• Calendars/My Calendar – This will open the Calendars tab.
• My Jobs – This will open the My Jobs tab.
• Campaigns – This will open the Campaigns page.
  • Available Features:
    • View Active, Scheduled, and Draft Campaigns
    • Create Single Campaigns
    • Edit Campaigns
    • Duplicate Campaigns
    • Add Campaign Audiences
    • View Campaign Metrics
  • Unavailable Features:
    • Create Drip Campaigns
    • View Paused Campaigns
    • Pause Campaigns
      
      
       
• Events – This will open the Events page, where you can view Hiring Events, Orientation Events, and Campus Events. Click here to learn more about this page and its functionality.
  
  

Candidates tab

In this tab, you have access to all of the same inbox views that are present in the web platform. You can view candidate information, respond to candidates as yourself or your AI Assistant, move candidates to new statuses, schedule interviews with a candidate, and send forms/offers, among others.

Tapping the action menu, or ellipses, in the top right corner of the Candidate Profile will open the …More menu, where additional actions can be taken on the candidate.

Calendar tab 

This tab will display the current day’s schedule from My Calendar. If you have access to multiple calendars, then a list of all calendars will display first. Select the calendar you want to view.

• View different days – You can navigate between days by swiping the dates or tapping one of the dates at the top of the page.
• Add new Open Interview Times (OITs) – You can add additional OITs by tapping the plus icon in the bottom right corner of the calendar and then entering in the OIT details.
• Edit or delete time blocks – You can edit or delete time blocks by tapping a time block on your screen and then editing and saving the updated the details or tapping the Delete Time button at the bottom of the page.
• View Edit History / Share Your Calendar – You can view the calendar’s edit history and/or share your calendar from the calendar’s action menu, or ellipses, which lives in the right corner above the calendar. Tapping this will open a slide-up menu where you can select View Edit History or Share Your Calendar.
  
  

My Jobs tab

The My Jobs tab mirrors the web version of the CEM. From here, you can turn on and off jobs, manage the open shifts, edit job data, and complete the following actions from a job’s action menu, or three dot icon:

• View Job Description
• Edit Clip
• Copy the Job Link

Assist tab

This tab opens Assist, in which you can ask your AI Assistant for assistance with different tasks, such as scheduling interviews. You can also click the microphone button to utilize text-to-speech. 

Alerts and push notifications

In order to receive push notifications, you must first enable them within Alert Management inside of the web platform for each alert type.

• Note: Not all alert types are supported with push notifications.

Features available in app

The below features note what is available in the Paradox Native App.