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    • Home
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    • Talent Community

    Create a Talent Community conversation

    Written by Lindsey Stanifer

    Updated at October 5th, 2026

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    Once Talent Community is enabled for your account, you will need to create a custom conversation that a candidate will go through when they are placed in a Talent Community. Each Talent Community targeted conversation will require the user to include a Community of Interest question, in which a candidate will self-select and move into the community of their choice.

    To create a Talent Community conversation, complete the following steps.

    1. Select All Apps in the top left corner of the header and then Settings from its drop-down menu.
    2. When the Settings page opens, select Conversation Builder under Automation.
    3. Select + Add Conversation and then Add Custom Conversation from its drop-down menu.
    4. Name the conversation and click out of the Conversation Name field.
    5. Select Talent Community candidates as your Conversation Targeting. 
    6. Add any questions that should be included in this conversation. Questions can be added by clicking the plus icon and then Next Question. Learn more about building custom conversations here.
    7. The second to last question added should be a Community of Interest question, which is required in order to direct the candidate into their preferred community and to dictate the content that they receive over time while in the community. To add this question, begin by once more adding a question, and then in the Question Type box, select Community of Interest and then click Apply.
      • Note: If at a later time you assign specific Talent Communities to a widget conversation, then this question will be skipped during a candidate’s conversation. Learn more here.
         

         
    8. Add a title to the Community of Interest question. All active Talent Communities, if created, will populate below this question along with the Community Screening section.
      • Note: Active communities will be added to this question as they are created within the account, but the communities sent to the candidate will be based on those selected within this conversation’s associated workflow, widget, or campaign.
    9. The last question added to this conversation should be a Community Specific Outcomes action. This question will ensure the candidate moves into any community-specific screening questions. Add this by adding a new question and then selecting and applying Community Specific Outcomes as the question type.
      • Note: For now, it’s important to know that every Talent Community targeted conversation must end on Community Specific Outcomes.
         

         
    10. An End of Conversation section will be added to the bottom of the conversation when step #8 is completed. From here, click into the conversation’s status and then click Publish. 
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