Contact Us
If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.
Content Management System (CMS)
- Q&A overview
- Q&A: Configuration guide
- Uploading a customer knowledge base
- Natural Language Processing (NLP)
- Download, upload, and publish the CMS
- Q&A section descriptions and actions
- Edit assistant Q&A responses
- Adding custom Q&A topics
- Multilingual CMS overview
- Available tokens within the CMS
- Sample prompts presented in a conversation with candidates/employees
- Content quality score
- Sending an AI contact card to employees
- Creating a Q&A multilingual knowledge base
- Mass action functionality in the CMS
- Manage topic conflicts in the CMS
- Multilingual CMS: Configuration guide
Job Search Results Builder
- Job Search Results Builder overview
- Updating the way jobs are listed in job search
- Updating the information displayed when selecting a job from within job search
- Job posting page shown within job search
- Add and manage fields/data that displays in the Job Search Results Builder
- Create and edit conditions for the job details shown to candidates in a job search conversation