Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

    English (US)
    MX Spanish (Mexico)
    CA French (Canada)
    US English (US)
    • Home
    • Candidate and User Engagement
    • Surveys

    Surveys overview

    Written by Lindsey Stanifer

    Updated at August 19th, 2026

    Contact Us

    If you still have questions or prefer to get help directly from an agent, please submit a request.
    We’ll get back to you as soon as possible.

    Please fill out the contact form below and we will reply as soon as possible.

    • Getting Started
      Setting up your calendar Managing your alerts Additional Settings
    • Daily Processes
      Candidate Inbox Candidate Profile My Calendar/Calendars Browser Extension My Jobs Approvals Engine Manual and Common Scheduling Practices Form I-9 processes Troubleshooting Forms & Offers
    • Candidate and User Engagement
      Campaigns Conversation Builder Surveys Channels Talent Community Voice Web Management Analytics & Reporting Data Privacy Career Sites
    • Management Tools
      Job Management Scheduling Security Journeys Content Management System (CMS) Multiple Brands Workflows Users, Roles and Permissions Data Feeds Location Management Lookup Tables Assistant Messaging Company Information Client Setup System Attributes Integration Center
    • Contextual AI
      Knowledge Training Library
    • Conversational Events and Campus
      Conversational Events Campus Events
    • Employee Communications
      Communications App Employee Management
    • Release Notes
      2025 2026
    • Workday Feature Descriptions
    + More

    Table of Contents

    Product dependencies Surveys page details Permissions FAQs If I update the rating scale for a question, will previous answers be adjusted to reflect it? Will links already sent out open to the updated survey?

    Surveys can be utilized to gather both candidate and employee feedback on their experience with your AI Assistant, existing processes, and more. Once Surveys are created, they can be sent to both candidates and employees in a variety of channels.


    Product dependencies

    Requires: Surveys


    Configuration

    Contact your CS Representative to enable this feature for you if not already enabled.


    Surveys page details

    The Surveys page includes the following details.

    1. Candidates – This section houses all surveys made for candidates.
    2. Employees – This section houses all surveys made for users.
    3. Title – The title of the survey.
    4. Trigger Type – The feature that triggers the survey.
    5. Status – The status of the survey. Options include:
      • Draft
      • Unpublished change
      • Published
    6. Last edited – The last time this survey was edited.
    7. Survey action menu – An action menu for the survey will appear when hovering over the survey in the list. This menu includes:
      • Duplicate – This will create a copy of the survey, which can be edited and updated as needed.
      • Delete – This will delete the survey.
    8. + Create New Survey – This will create a new survey. Click here to learn more about this process. 
    9. Search bar – This will search the listing for the characters entered.

    Permissions

    User Role

    Full Access

    View Access

    No Access

    Paradox Admins
    Company/Account Admin
    Full User - Edit Everything, Power User
    Full User - Edit Nothing
    Basic/Limited User
    Supervisor
    Hiring Manager
    Recruiter
    Reporting User
    Franchise Owner
    Franchise Staff

    FAQs

    If I update the rating scale for a question, will previous answers be adjusted to reflect it? Will links already sent out open to the updated survey?

    Paradox supports version control for the Surveys product, meaning that there is logic in place to calculate past answer versions into current answer versions. If a candidate or employee was sent a notification about completing the survey, then the link will open to the updated survey.

     
     

    Was this article helpful?

    Yes
    No
    Give feedback about this article

    Related Articles

    • Room booking
    • Natural Language Processing (NLP)
    • Manually scheduling an interview

    Copyright 2026 – Paradox.

    Knowledge Base Software powered by Helpjuice

    Expand