• Role Impact: This update impacts Paradox Admins, System Implementers (Partner Users), as well as any user roles with access to create Approval Flows. This also impacts users who approve or deny offer approvals.
• Feature Activation: This feature is automatically available to use for all clients using Offer Approvals. No setup required.

• Role Impact: This update impacts Paradox Admins, System Implementers (Partner Users), as well as any user roles with access to Roles and Permissions and Approvals. Depending on the user role's permissions, this may impact their job approval requests workflow.
• Feature Activation: This feature is automatically available to use for all clients using Job Approvals. Setup is required to configure user role permissions. To review your permissions:
  • Select All Apps > Settings.
  • Select Permissions > Roles and Permissions.
  • Select the three-dot menu of any user role and then select Edit.
  • Under the Approval Requests parent permission, review the child permissions to the Job Approvals child permission (such as Shifts, Locations, Candidate Journey) using these access levels:
    • Full Access: View and edit all details.
    • View Access: Read-only visibility.
    • No Access: No visibility or editing.

• Role Impact: This update impacts Paradox Admins, System Implementers (Partner Users), as well as any user roles with access to Assistant Messaging, where you can customize your AI assistant's messages based on your client's needs.
• Feature Activation: This feature is automatically available to use for all clients using Assistant Messaging (customizing their AI assistant's messages). 

• Role Impact: This update impacts Paradox Admins and System Implementers (Partner Users), Full User - Edit Everythings, and Power Users, as well as any user role with access to the Conversation Builder and Assistant Messaging. 
• Feature Activation: This feature is automatically available to use for all clients using Dynamic Chat-to-Apply conversations with Workday. No setup is required for new conversations, but setup is required for existing conversations. To enable downtime handling for your conversation:
  • Select All Apps > Settings.
  • Select Automation > Conversation Builder.
  • Navigate to the Conversation Builder and open the desired conversation.
  • Enable the 3rd Party Downtime: Pause Conversation setting.

• Role Impact: This update impacts Company/Account Admins, Full User - Edit Everythings/Power Users, Reporting Users, as well as any user roles with access to the Event Builder who build events.
• Feature Activation: This feature is automatically available to use for all clients using Conversational Events (hiring events, orientation events, and event templates). No setup required. To access and enable this feature:
  • Select All Apps > Events.
  • Select + Create New Event and fill out the following details.
  • In the Schedule step of the Event Builder, drag/drop or click into the desired timeframe.
  • In the Create a Session drawer, select Event Session.
  • Enable or disable the Session Staff Only setting. Enabling this restricts the session to event team members only and removes it from the candidate-facing view entirely.

• Role Impact: This update impacts Paradox Admins, System Implementers (Partner Users), as well as any user roles with access to the CMS. You must have Knowledge Base Publishing permission to access this functionality. 
• Feature Activation: This feature is automatically available to use for all clients using the CMS. No setup required, but non-Paradox Admins must have Full Access to the Content Management System (CMS) > Candidate Assistant Responses > Knowledge Base Publishing child permission to take mass action. To access this feature:
  • Select All Apps > CMS.
  • In the left-hand panel of the CMS, select Candidate Q&A and then navigate to the desired topic.
  • Select or de-select the desired checkboxes next to the intents you want to take action on.
  • Select the Mass Action menu, where you can select between the following options:
    • Change to Live
    • Change to Not Live
    • Change to Contextual
    • Change to Defined
    • Edit
    • Delete (restricted to Custom Topic intents only)

• Role Impact: This update impacts Paradox Admins, System Implementers (Partner Users), as well as any user roles with access to Client Setup. Depending on the user role's permissions, this may impact their sequential interviews scheduling workflow.
• Feature Activation: This feature is automatically available to use for all clients using Conversational Scheduling (sequential interviews), but by default, it is not enabled. Setup is required to configure this setting. To review your permissions:  
  • Select All Apps > Settings.
  • Select Paradox Tools > Client Setup.
  • In the Scheduling section, navigate to the Virtual Meeting Links for Sequential Interviews setting and select between the following:
    • Same Virtual Meeting Links: This uses the same virtual meeting links for sequential interviews.
    • Separate Virtual Meeting Links: This uses separate virtual meeting links for sequential interviews.
  • In the lower-right corner, select Save.

• Role Impact: By default, this update impacts all users but Basic/Limited Users, as well as any user roles with access to the scheduling drawer. Any user scheduling Round Robin Group (RRG) or Panel interviews for Paradox Jobs (Integrated Jobs, Multi-Location, Standard) will see this updated behavior when using Hiring Team Roles as attendees. 
• Feature Activation: This feature is automatically available to use for all clients using Conversational Scheduling (Round Robin Group and Panel interviews). To include multiple users from a single Hiring Team Role as panelists, the Number of Attendees setting must be set to match or exceed the number of users in that role.

• Role Impact: This update impacts all user roles and employees, as well as any user roles with access to the Messages app. By default, all user roles have No Access to the Employees parent permission > Messages child permission.
• Feature Activation: This feature is automatically available to use for all clients using Employee Communications. Setup is required to grant access to the Messages app and configure user role permissions or create Paradox Phone Numbers. To review your permissions:
  • Select All Apps > Settings.
  • Select Permissions > Roles and Permissions.
  • Select the three-dot menu of any user role and then select Edit.
  • Under the Employees parent permission, review the child permissions to the Messages child permission using these access levels:
    • Full Access: Access and manage conversations in the Messages app.
    • No Access: Cannot access or manage conversations in the Messages app.

• Role Impact: This update impacts Paradox Admins and System Implementers (Partner Users). Only Paradox Admins have permission to enable this setting. 
  • If Employee Communications is enabled at the area or location level, this may impact managers at that specific area or location.
• Feature Activation: This feature is automatically available to use for all clients using Employee Communications. Setup is required to enable Employee Communications at the area or location level. To enable this setting:
  • Select All Apps > Settings.
  • Select Permissions > Location Management.
  • Navigate to the desired area or location, and enable the Employee Communications setting.

• Role Impact: This update impacts Paradox Admins and System Implementers (Partner Users), as well as any user roles with access to Roles and Permissions. Users with access to My Jobs can be granted/restricted access to create jobs and access the Job Builder. 
  • All user roles default to No Access for the Create Job child permission. This permission applies to Standard Jobs only and is automatically disabled if Standard Jobs are not enabled in the account.
• Feature Activation: This feature is automatically available to use for all clients using Conversational ATS (Standard Jobs). Setup is required to configure user role permissions. To review your permissions:
  • Select All Apps > Settings.
  • Select Permissions > Roles and Permissions.
  • Select the three-dot menu of any user role and then select Edit.
  • Under the My Jobs parent permission, review current access to the Create Job child permission using these access levels:
    • Full Access: Create a job and have access to create a new job.
    • No Access: No visibility or access to create a new job.

• Role Impact: This update impacts all user roles but Basic/Limited Users, as well as user roles that have access to Data Feeds (Integrated Jobs), the Job Builder, and My Jobs.
• Feature Activation: This feature is automatically available to use for all clients using Job Management (Paradox Jobs, which includes Conversational ATS and Integrated Jobs). No setup required.

Automation Tools

We've updated Journey Targeting to resolve an issue on legacy ATS accounts that haven’t migrated to Integrated Jobs where targeting rule updates failed to save.

Browser Extension 

We've updated the Browser Extension with a new home page, replacing the Candidate Inbox as the default landing page. The home page allows you to select View Candidate Inbox or View My Calendar and open the respective pages.

Channels

• We've updated our Create new A2P Campaign 10DLC automation flow in Twilio with the following:
  • New text added to the campaign message flow.
  • Alt text on campaign descriptions for franchises.
  • Autofilled links for Privacy Police URL and Terms and Conditions URL.
• We've updated the 10DLC registration process so that CEM accounts created from a template now inherit the Is 10DLC Registration Required and Brand for CEM Account settings from the original account.

Conversational Career Sites 

We've updated the job search page to include a live announcement from screen readers and assistive technologies when filters are cleared using the Clear Filter button.

Conversational Events

We've updated the timezone format displayed in event-related communications sent to users so it now reflects the User Communications Timezone Format setting configured in Calendar Settings. Admins can choose between Abbreviated, Full Name, or UTC Offset.

Integrations

• We've updated the Synergi integration to support their latest API endpoints. To enable it:
  • Select Synergi as your WOTC provider in Client Setup > Forms & Offers.
  • Connect your account in Integration Center > Connected Apps.
  • Select Synergi when building the Work Opportunity Tax Credit Information task in your forms.
• We've updated the Integration Center error alert emails so users can dynamically populate content for more advanced troubleshooting by Row Name and Row Value.

Job Management

• For Integrated Jobs, we’ve updated the scheduling logic to align with previous ATS behavior. Users with interview permissions now have implicit access to view candidates and schedule interviews at any company location, regardless of whether the user has explicit permission for that location or if the location is configured on the job.
• We've updated job templates for Standard Jobs to support job data packages (JDPs) and additional public job titles without requiring a location, giving teams more flexibility when building and reusing templates.
• We've updated the Job Manager to support viewing multiple Job Categories at the same time.
• We've updated the Job Manager to support right-clicking job rows to open jobs in new tabs. Additionally, the Job ID cell popover now stays open when clicked rather than closing on hover.
• We've updated Hiring Goals for Standard Jobs to include a new Close and Archive the Job action for Number of Hires hiring goal. When the specified threshold is met, the job is automatically closed and archived.