Goldcast: Paradox Monthly Release Training Series
Registration & Troubleshooting Guide
Table of Contents
What is Goldcast?
Goldcast is Workday’s webinar and on‑demand video platform, and is now the home of Paradox’s Monthly (customer‑facing) Release Training Series.
How to Register
Important registration tips:
- Select Select All when signing up to be enrolled in all remaining sessions for the year — not just individual months.
- Registered attendees automatically receive email links to recordings, even if you cannot attend a live session (usually within one day).
- Registration confirmation emails will come from: no-reply@goldcast.io
- Calendar invites are powered by a third-party service called AddEvent (addevent.com). When you click Add to Calendar, you will be redirected to AddEvent to add the event to their calendar app.
Troubleshooting: Emails Not Received
If you are not receiving your registration or recording emails, try the following steps:
- Check your Spam, Junk, Clutter, or Quarantine folders.
- Search your inbox for messages from “Goldcast” or the event name “Paradox Monthly Training Series.”
- If you still cannot find the emails, please ask your IT team to verify whether any email filtering or security rules might be blocking messages from Goldcast (see “Blocked Domains” below).
Troubleshooting: Blocked Domains
If emails or links from Goldcast or AddEvent are being blocked by your organization’s security policies, please share the following information with your IT team and ask them to whitelist these domains:
- *.goldcast.io
- events.goldcast.io
- admin.goldcast.io
- addevent.com
- *.addevent.com
Additional IT reference: Goldcast Help: Configuring Your Network, VPN, and Firewall Settings