Table of Contents
From the Employee Audiences list, you can create new audiences.
Create a employee audience
To create a new employee audience, complete the steps below.
- Select All Apps in the top left corner of the header and then CMS in its drop-down menu.
- From the left panel, open the Employee Audiences list.
- Select the + Add Audience button in the upper-right corner of the section.
- Add a title to your audience.
- Select Detected Location from the Targeting Rules selector to target responses for employees asking questions from a specific IP address.
- Note: If Employee Assistant is enabled on your account, then Employee Attributes will be another available option for targeting rules.
- Choose the match criteria for the audience from the Matches selector.
- Enter in the preferred value in the Input field.
- If needed, you are able to set a conditional rule or add an additional rule set in order to have certain conditions and criteria set within an audience.
- If AND is selected, both rules MUST be met together in order for the correct audience response to be outputted.
- If OR is selected, only ONE of the rules must be met in order for the correct audience response to be outputted.
- If you completed #8, then repeat steps #5-7 for each condition added.
- Select Create to add the audience.
Permissions
Users will need full access to the Audience Builder permission (under the Content Management System parent permission). By default, Paradox Admins, Company/Account Admins, and Franchise Owners will have full access to this permission.