Workday: Job Search integration
Updated at August 31st, 2026
Table of Contents
This integration provides the customer's AI Assistant the ability to help candidates find the right job opportunity from open requisitions in Workday.
Configuration
Step #1: Enable Client Setup settings
First, ensure that the External ATS Integration setting is enabled in the Integrations section of Client Setup and that Workday is selected as the ATS. If this is not enabled, contact your CS Representative for assistance.
Step #2: Request customer information
The customer will need to complete both the baseline requirements (the requirements needed for any Workday integration) and Job Search-specific requirements as well as provide you the necessary information and access to utilize this feature.
Baseline requirements
- Customer to provide Paradox with the endpoint URL that will be used for the integration. This will include the datacenter and tenant ID that will be used for testing. Most enterprise customers will be on datacenter wd5.
- https://{{data_center_id}}-impl-services1.workday.com/ccx/service/{{customer_workday_tenant_ID}}/Recruiting/{{version}}
- Be sure that the body of your requests is using the same version as specified in the endpoint URL.
- Customer to create an Integration System User (ISU) and assign to an Integration System Security Group (ISSG). customer to provide username and password of Integration User to Paradox.
- The permissions listed below will need to be granted for this specific integration.
| Operation | Domain Security Policy | Functional Areas |
|---|---|---|
| Get and Put | Custom Report Creation | System |
| Get Only | Job Postings | Recruiting |
| Get Only | Job Requisition Data | Pre-Hire Process |
| Get Only | Job Requisitions for Recruiting | Recruiting |
| Get Only | Set Up: Career Sites | Recruiting |
| Get Only | Questionnaire | System |
- Customer to make sure Paradox Integration System Security Group has security permission to any Web Service needed for the implementation.
- Due to current limitations with Journey Targeting, you should evaluate based on your customer use case if Groups or Journey Targeting will be used. For most customers and their design/integrations, Group Management can be used.
Job Search-specific requirements
The customer must:
- Set up a Job Feed Custom Report (RaaS Report) in Workday. The exact fields that should be included on the report will be dependent on your customer's setup and requirements gathered for their solution. Fields may want to include the following:
- Additional data points for multiple locations (if their requisitions have multiple locations).
- The recruiter and hiring manager emails on the requisition.
- A flag or information on if the requisition is remote or not.
- The job title or description pulled from the data object.
- Provide you a job feed. It is recommended that they provide this by creating a custom report in Workday and enabling as a web service (RaaS Report).
- You can access this by putting the link in your browser or by making a GET request to this endpoint in Postman, using Basic Auth as the authorization method with the user/password they provide.
Sample Job Feed XML
<?xml version='1.0' encoding='UTF-8'?>
<wd:Report_Data xmlns:wd="urn:com.workday.report/INT_OpenJobs_RaaS">
<wd:Report_Entry>
<wd:Job_Req_ID>R-00015</wd:Job_Req_ID>
<wd:Job_Title>Web Content Manager</wd:Job_Title>
<wd:Loc_City>San Francisco</wd:Loc_City>
<wd:Loc_State>California</wd:Loc_State>
<wd:Loc_Zip>94111</wd:Loc_Zip>
<wd:Loc_Country>United States of America</wd:Loc_Country>
<wd:Loc_ID>San_Francisco</wd:Loc_ID>
<wd:Job_Description><p>Responsible developing the voice for all aspects of the organization’s online presence. In addition to writing, editing, and proofreading site content, this person will also work closely with the creative team to maintain site standards with regard to new development. The website content manager will also be responsible for crafting site promotions, email newsletters, and online outreach campaigns. The content manager will work closely with technical, business development, and marketing members of our organization, so strong communication skills are needed. The ideal candidate will also have experience managing online marketing and outreach campaigns. Tasks require a strong attention to detail and ability to work under tight deadlines.</p></wd:Job_Description>
<wd:JobPosting_group>
<wd:Job_Apply_URL>https://paradox-dpt1.wd2.myworkdayjobs-impl.com/External/job/San-Francisco/Web-Content-Manager_R-00015-1/apply</wd:Job_Apply_URL>
</wd:JobPosting_group>
<wd:Employee_Type>Regular</wd:Employee_Type>
<wd:Is_Evergreen>0</wd:Is_Evergreen>
<wd:Primary_Quest>QUESTIONNAIRE-16-10</wd:Primary_Quest>
</wd:Report_Entry>
<wd:Report_Entry>
<wd:Job_Req_ID>R-00201</wd:Job_Req_ID>
<wd:Job_Title>Customer Service Representative</wd:Job_Title>
<wd:Loc_City>Chicago</wd:Loc_City>
<wd:Loc_State>Illinois</wd:Loc_State>
<wd:Loc_Zip>60605</wd:Loc_Zip>
<wd:Loc_Country>United States of America</wd:Loc_Country>
<wd:Loc_ID>Chicago</wd:Loc_ID>
<wd:Job_Description><p>Our customer service team members are critical to the success of the organization. They provide a personable, knowledgeable, and caring experience when <a href="http://www.workday.com/customers.php#">customers</a> contact us. We are looking for people who are warm, articulate, and positive to add to our already <a href="http://www.workday.com/company/careers/teams/customer_services.php">awesome team</a>.</p><p>&nbsp;</p><p><b>Job duties:</b></p><ul><li>Responsible for receiving, responding to and resolving customer telephone-inquires in a high-volume call center.</li><li>Maintain departmental quality and productivity standards.</li><li>Where appropriate, cross-reference a variety other products and services available for customers to consider.</li><li>Engage in outbound calls to current customers to survey satisfaction with current products.</li><li>Perform other work-related duties, as assigned - including (but not limited to) customer e-mail and correspondence.</li></ul><p>&nbsp;</p><p><b>Qualifications:</b></p><ul><li>High school diploma, general education degree or equivalent</li><li>Knowledge of customer service principles and practices</li><li>Knowledge of relevant computer applications</li><li>Ability to type</li><li>Numeric, oral and written language applications<p>&nbsp;</p></li></ul><p><b>Key Competencies</b></p><ul><li>Interpersonal skills</li><li>Communication skills - verbal and written</li><li>Listening skills</li><li>Problem analysis and problem-solving</li><li>Attention to detail and accuracy</li><li>Data collection and ordering</li><li>Customer service orientation</li><li>Adaptability, initiative and stress tolerance</li></ul></wd:Job_Description>
<wd:JobPosting_group>
<wd:Job_Apply_URL>https://paradox-dpt1.wd2.myworkdayjobs-impl.com/External/job/Chicago/Customer-Service-Representative_R-00201-1/apply</wd:Job_Apply_URL>
</wd:JobPosting_group>
<wd:Employee_Type>Regular</wd:Employee_Type>
<wd:Is_Evergreen>0</wd:Is_Evergreen>
<wd:Primary_Quest>QUESTIONNAIRE-16-5</wd:Primary_Quest>
<wd:Secondary_Quest>QUESTIONNAIRE-16-2</wd:Secondary_Quest>
</wd:Report_Entry>
</wd:Report_Data>- Provide you the ISU credentials to access the Job Feed Custom Report.
- Note: The ISU user can be assigned to own the report if desired as well. If that is done, the customer should make that update before providing the RaaS Report URL to Paradox.
Step #3: Update Job Search settings
Please reference the Job Feed Technical Guide below to ensure a smooth and successful implementation.
Once the customer completes their requirements, specifically the source feed file with all of their relevant job information, navigate to the Job Search section of Client Setup and:
- Enable the necessary Job Search settings.
- Create a mapped feed. Extract the relevant job data points from the customer's source feed (i.e. Job Title, Job Requisition ID, etc.) and transform the data into a Paradox Mapped Feed, a standardized file that ensures consistency and readability for our Job Management service.
-
Sync and access job data. The mapped feed's job data will then be processed and synced to our Job Management service. After setup, customers can access their job feeds within Data Feeds.
- Note: Access to the Job Feeds section of Data Feeds is granted via Roles & Permissions.
Job feed technical guide
Review the Job Feed Technical Guide here.
Job feed deployment guide
Review Paradox + Workday's Job Feed / Conversational Career Site deployment guide to learn more about this integration and how to configure it in both Workday and Paradox.
Job Search demo
You can invoke Job Search in our Workday Demo Account by visiting this link.
Please note that this job feed currently only has a limited number of jobs in total in the result set. If you are looking for a specific type of req that you would like to see included, please reach out to your Paradox Admin to set it up.