What you need to do

No setup is required. This feature is automatically available.

Additional information and limitations

These features only apply to Paradox Analytics and not Legacy Analytics. These features are included in reports, charts, and dashboards.

Journey stage and status permissions

• Journey permissions apply to Candidate Journey Status, Candidate Wide, Assessments, Talent Community, Campaigns, Interviews, Candidate Surveys, User Surveys, Care Messages, Candidate User Forms, and Events system template reports.
• Journey stage and status permissions take priority over Job and Location permissions. 

Job Search Conversion Rate

• Before the fix, Applications Through Job Search could count applicants who never searched, which made the rate unreliable (sometimes over 100%). Now both metrics (Applications Through Job Search and Job Search Conversion Rate in the Candidate Journey Status reporting category) only count candidates who did both: searched first, then applied.
• Saved reports and scheduled report exports may show the previous calculation until they refresh or run again.

Advanced Shifts

• Learn more about the advanced shifts fields available at Paradox Reporting Fields and Metrics.
• Empty Advanced Shifts columns usually means that Advanced Shifts isn’t enabled for the job, or that column doesn’t have any configuration or data to report on.

What you need to do

No setup is required. This feature is automatically available.

1. Navigate to the Candidate Inbox.
2. Using the left pane, select Action Needed, and select the filtering icon.
3. In the filtering modal, select the desired filters. You can select the following new filters:
   • Candidate Opt-Ins (Job Alerts and Job Search)
   • Q&A (Candidate Q&A and Employee Q&A)
   • Spam (Yes, candidate is marked as spam and No, candidate is not marked as spam)
   • Unsubscribed (Yes, candidate is unsubscribed and No, candidate is not unsubscribed)
   • Unknown Candidates (Yes, candidate is unknown and No, candidate is not unknown)

Additional information and limitations

• Removed default segments are available as filters so you can recreate the same candidate view. You can stack or combine these filters. 
• After selecting All Segments using the left pane, the More dropdown now only displays the View by Job folder.
• If a user's homepage was set to a removed folder, Paradox redirects them to the Candidate Inbox.
• All custom segments in your account remain available. 
• Clearing filters on the Action Needed segment clears only additionally added filters, while built-in default filters that define the page (e.g. status) stay applied.
• By default, the Talent Community All Candidates segment includes spam and unsubscribed candidates, which will be improved in a future release.

What you need to do

No setup is required. This feature is automatically available.

1. Navigate to Events.
2. Using the left pane, select Recurring Events.
3. Open the desired recurring event.
4. In the upper-right corner, select the settings icon, and then select Edit Event Occurrence.
5. Edit the Public Event Name and Internal Event Name for that occurrence.
   • Note: You can also select Internal Event Name is the same as Public Event Name to standardize both event names.
6. In the upper-right corner, select Next. 
7. Save your changes to the recurring event.

Additional information and limitations

• Event occurrence-level names apply to that date only and do not change names for other dates in the series.
• There are additional columns added to the recurring event table view: Event Names and Total Registration Counts. 

What you need to do

Setup is required. This feature is automatically available to configure.

Only users with full access to the Data Privacy Request section of Company Information can configure the email addresses (through the Company Information > Data Privacy Requests permission in Roles and Permissions). If needed, contact your Company/Account Admin or CS Representative for assistance. 

To configure the email addresses for data privacy requests:

1. For navigation instructions, read Company Information.
2. Using the left pane, navigate to Data Privacy Request.
3. Enable Send an email notification when a candidate requests to delete/modify their data?
4. Enter in email addresses for the following fields:
   • Deletion Requests
   • Modification Requests
5. In the upper-right corner, select Save.

If you don't change anything

Data privacy request routing continues using your account's existing setup. 

Additional information and limitations

• Deletion and modification requests can be sent to the same recipient. You can set multiple recipients (email addresses) to receive the deletion and modification requests.
• Notification emails include CEM and public account identifiers so email recipients know which account the request applies to.

What you need to do

Setup is required. This feature is automatically available to configure.

Company/Account Admins:

1. Navigate to the Job Manager.
2. In the lower-left corner, select Job Manager Settings.
3. Navigate to the Job & Templates section.
4. Enable or disable Private Jobs to set it at the account level.
   • Note: This setting is enabled by default for existing accounts and disabled by default for new accounts.

Users creating or editing jobs in the Job Builder and My Jobs (when Private Jobs is enabled):

1. Navigate to the Job Manager or Approvals.
2. Open an existing job, or create a new job.
3. In the Overview step, enable the following settings as needed:
   • Private 
   • Allow employees to edit the Private setting in My Jobs
4. In the upper-right corner, select Save.
5. Publish the job.

Users sharing a private posting link:

1. Navigate to My Jobs.
2. Select the action menu, or ellipses, to the right of the toggle.
3. Select Copy External Private Posting Link to copy the link to your clipboard.

If you don't change anything

Jobs continue to post publicly as they currently do. 

The Private setting is enabled at the account-level by default for existing accounts and disabled at the account-level by default for new accounts. Ensure to not enable the Private setting in the Job Builder if you don't want this functionality.

Additional information and limitations

• The former Confidential setting in Job Manager Settings has been renamed to Private Jobs.
• Upon release, any account that had the Confidential setting (now renamed to Private Jobs) disabled in the Job Manager Settings does not have this new logic enabled in the account. New accounts also do not have this new logic enabled.
• Upon release, any account that had the Confidential setting enabled in Job Manager Settings will have this logic enabled in the account for all jobs. This means all jobs will have the Private setting available in My Jobs.
  • Upon release, new jobs have the Private setting and Allow employees to edit the Private setting in My Jobs disabled by default. Existing jobs have the Private setting disabled and the Allow employees to edit the Private setting in My Jobs enabled by default.
• Mobile app support for private jobs and the new private_job standard job attribute in System Attributes follows in a later release.
• This feature does not apply to Integrated Jobs customers.
• Upon release, any currently active private job posting link becomes inactive until a user marks the job as Private.  

What you need to do

Setup is required. This feature is automatically available to configure.

Users managing Job Description Sections (Job Builder):

1. Follow the navigation instructions in Dynamic job description overview and configuration instructions in Dynamic job descriptions: Configuration guide.
2. Open an existing or new Job Description Section, and then select the settings icon.
3. For Mark as Required, select between the following options:
   • Required for all job descriptions
   • Required for targeted job descriptions
4. For Default Placement, select between the following options:
   • None
   • Header
   • Footer
5. In the lower-right corner, select Update.
6. If you select Header or Footer, apply the section settings from the following options:
   • Apply to New Jobs: This section will automatically apply to new jobs created from this point forward. Existing jobs must be manually updated and published to include this section.
   • Apply to New and Existing Jobs: This section will automatically apply to existing jobs that match, as well as any newly created jobs.
     • Note: This impacts the number of existing jobs in the account.
7. Select Save to apply the section settings, and then select Save for the Job Description Section.

If you don't change anything

Job Description Sections with a header and footer default placement continue to apply only to new jobs until you select Apply to New and Existing Jobs.

Additional information and limitations

• If you select Not Required for the Mark as Required field or None for the Default Placement field, then this enhancement does not apply.
• This feature is not applicable to Integrated Jobs customers.
• Multiple headers and footers on a job are ordered from oldest to newest in terms of Created Date.

What you need to do

No setup is required. This feature is automatically available.

Additional information and limitations

• Paradox merges job categories only when the job feed's job category is a one-to-one match with an existing job category. When job category names differ across languages or job category names do not fully match, Paradox may still create separate job categories.

What you need to do

No setup is required. This feature is automatically available.

1. Navigate to the channel where you receive alerts (web, email, SMS).
2. Open an alert that includes candidate profile data. 
   • Note: Masked values display as **** when you do not have full access to the System Attributes > Attribute Visibility > Candidate Profile permission.

Additional information and limitations

• This release applies masking candidate information (candidate/lead attributes) to the following alert types: 
  • Candidate Request Alerts
  • Scheduling Alerts
  • Web Alerts
  • Candidate Message Alerts
  • Candidate Survey Alerts
  • Note Alerts
  • Workflow Alerts
  • Email subject lines that include candidate profile data
• A previous release applied masking candidate information (candidate/lead attributes) to the following alert types: 
  • Candidate Submission Alerts
  • Smart Alerts
  • Share Alerts 
  • Care Alerts (Candidate Experience Alerts) for Basic/Limited Users, including Candidate Requests and Candidate Surveys
• Masking candidate information (candidate/lead attributes) follows permissions in Roles and Permissions. Contact your CS Representative for help configuring access to permissions.

• In a future release, users with View Access will be able to click an eye icon to unmask system attributes in alerts.
• In this release, the rest of the alert types that haven't been listed are not supported.

What you need to do

Setup is required. This feature is automatically available to configure.

Contact your CS Representative for help configuring this feature.

If you don't change anything

Users with no access to the Assist permission cannot view the Calendar or Custom Email Alerts from the Assist page. Users with view access to the Assist permission can only view the Calendar or Custom Email Alerts from the Assist page.

What you need to do

No setup is required. This feature is automatically available.

1. Select the All Apps menu in the upper-left corner of the header and then Settings in its drop-down menu.
2. When the Settings page opens, select Source Tracking under the Platform section.
3. Using the left pane, select Source Management.
4. Complete the following actions as needed:
   • In the upper-right corner, select + Add New Source to create a new source.
   • In the Source Management list view, select an existing source.
5. In the Add New Source or Edit Source drawer, update the following details:
   • Enter a Name for the source.
   • Select + Add Alias to optionally add an alias so UTM values from different partners map to the same source.
6. In the lower-right corner, select Save or Create.

Additional information and limitations

• Source names and aliases must be unique within the account (case-insensitive).
• Source Value modification only applies to future candidates.
• You can set a maximum of 10 aliases for a source.
• In this release, bulk import, export, and merging two source values into one isn't supported.

What you need to do

Setup is required. This feature is automatically available to configure.

You can access this feature through the Calendar Settings in Roles and Permissions or My Calendar/Calendars.

Users with access to Calendar Settings in Roles and Permissions

To configure user communications time format:

1. Select the All Apps menu in the upper-left corner of the header and then Settings in its drop-down menu.
2. When the Settings page opens, select Roles and Permissions under the Permissions section.
3. Using the left pane, navigate to Employees, and select the desired user role.
4. Select the desired user.
5. Under Calendar Connection and Details, navigate to the User Communications Time Format setting.
6. Select between the following time format options:
   • 12 hour
   • 24 hour
7. In the lower-right corner, select Save.

Users with access to Calendar Settings in My Calendar/Calendars (Interview Settings)

To configure user communications time format:

1. Select the All Apps menu in the upper-left corner of the header and then My Calendar/Calendars in its drop-down menu.
2. When My Calendar/Calendars opens, select the action menu, or ellipses, and then select Calendar Settings.
3. From the Interview Settings section, navigate to the User Communications Time Format setting.
4. Select between the following time format options:
   • 12 hour
   • 24 hour
5. In the upper-right corner, select Save.

If you don't change anything

Your employees continue to see the time format at the account level from the Default Time Format setting in the Scheduling section of Client Setup. 

Unless customized, employees continue to use the account-level time format set from the Default Time Format setting in the Scheduling section of Client Setup. 

Additional information and limitations

• The user's time format applies to scheduling user communications that include time-based information, including Assistant Messaging, User Workflows, and other areas that use time format tokens.
• Users who manually set a time format keep their selected time format when the time format setting is adjusted at the account level.
• Select user languages—fr-ca, ar, he, pl—remain fixed to 24-hour.

Channels

• We've updated the A2P 10DLC Admin page (for Communication Channel Admins) to allow the 10DLC Registration Status to be changed from Failed to Form Completed, re-triggering brand registration if the Twilio Brand SID is saved in the Registration Details. 

Events

• You can now search by user email address when adding Session Staff in the Event Builder to speed up setup and prevent selection errors when employee names overlap.
• We've updated the event calendar in Events to display the specific session name on a sequential interview session instead of the generic Sequential Interview label.
• We've added Next Step configuration functionality for the Superday Event In-Progress and Superday Invitation Pending statuses in the Superday stage in Journeys.

Job Management

• We've extended multilingual translation support to all standard and custom Integrated Job attributes in integrated, external ATS job feeds. Translated values are now stored and synced, making additional job data available in the candidate's selected language. 
• We've updated multilingual Job Posting Pages so the language selector dropdown and page elements, including the Conversation Started starting message, display in the candidate's selected language rather than defaulting to English. 

Journeys

• We've updated Journeys so selecting Edit Permissions now directs users straight to status level permissions when applicable, rather than always opening the stage level permissions. 

Mobile App

• The Paradox Native App (including iOS and Android) now supports all features in the Recruiting Dashboard, giving mobile users access to Alerts, Today's Tasks, Calendar, Filtering, and Olivia Assist. 

Paradox Analytics

• We've updated the Total Open Positions and Total Open Jobs metrics in the Jobs Current report in Paradox Analytics to display accurate counts. 
• We've corrected the Interviews Rescheduled, Interviews Rescheduled - Candidate, and Interviews Rescheduled - Company User metrics in the Interviews report in Paradox Analytics to accurately capture interview reschedules. 

Paradox Assist

• We've added a 500-character limit to Paradox Assist. 

Scheduling

• You can now search by user email address when creating a round robin group (RRG) in Round Robin Management to speed up setup and prevent selection errors when employee names overlap.