Any files or links that have been added to the Knowledge Training Library will have generated questions and responses created for them. These responses can be edited before they are published in the Knowledge Training Library.

Edit responses before publishing

Edit single response

1. Click into the preferred topic.
2. An Edit Response slide-out drawer will open where you will be able to review and edit both the question and answer.
3. Once all edits are made, select Confirm in the bottom right corner of the drawer.

Edit multiple responses

1. Select all preferred topics from the Knowledge Training Library and then Edit above the list.
2. An Edit Response slide-out drawer will open where you will be able to review and edit the answer for the first topic. 
3. Select the right arrow icon next to the topic in order to view the next question and answer. 
4. Repeat steps #2-3 for all topics.
5. Once all edits are made, select Confirm in the bottom right corner of the drawer.

Edit responses after publishing

Responses cannot be edited within the Knowledge Training Library after they are published. Rather, you will need to edit responses within either the Candidate Q&A or Employee Q&A section, depending on the audience targeted for the responses.

• Note: Any changes made in the Candidate Q&A or Employee Q&A section will not be displayed in the Knowledge Training Library.

Delete generated responses

Generated responses can only be deleted before publishing. To do this, 

1. Select the preferred response(s) in the list.
2. Select the Delete button that appears above the list.
3. A confirmation modal will then display that, when Confirm is clicked, will delete the selected responses.