Knowledge Training Library overview
Updated at October 9th, 2026
Table of Contents
The Knowledge Training Library allows you to upload company and onboarding documents and hyperlinks to the CMS where the system will review these documents and generate relevant Q&A topics and their responses. This saves your CS Representative and your team time on manually creating questions and answers during Implementation and beyond.
By default, only a Paradox Admin has full access to this feature.
Use cases
- Teams who want to spend as little time as possible on setting up candidate-facing topics.
Configuration
Follow the below configuration guide outlined here and ensure that the Knowledge Training Library setting is enabled in the Company Information page.
Navigation
The Knowledge Training Library is housed under its corresponding Assistant Responses list. You will need to first open the corresponding list and then the Knowledge Training Library to import documents and generate responses, view and edit generated responses, and publish responses to Candidate or Employee Q&A.
The audience for uploaded documents or selected files will depend on the Assistant Responses list where the media was added.
Relevant documentation
Click here to view all Knowledge Training Library documentation.