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    Edit communication alerts for active communications

    Written by Lindsey Stanifer

    Updated at November 3rd, 2026

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    Users have the option to update the users and/or user roles who will receive Communication Alerts when a communication is active. To do this,

    1. Select All Apps in the top left corner of the header and then Communications from its drop-down menu.
    2. Navigate to the Active (One-Time) communications section.
    3. Hover of the preferred communication, click its action menu (ellipses), and then select Edit.
    4. In the slide-out drawer that opens, scroll down to the Content section.
    5. Select the Optional Settings tab.
    6. The Communication Alerts setting will display an Edit or Add button, depending on whether users and/or user roles have been selected to receive Communication Alerts or not, respectively. Select this button.
    7. A new page of the drawer will open. From here, you can:
      1. Add a user/user role by clicking the + Add Employees button, selecting the preferred user(s)/user role(s), and then clicking Apply.
      2. Remove a user/user role by clicking the trash can icon next to its name/role.
    8. When all changes are made, select Save in the bottom right corner of the drawer.
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