Follow the below steps to enable the Chat to Apply feature.

Step #1: Ensure Job Search is enabled

Job Search must be enabled in the Job Search section of Client Setup. Confirm with your CS Representative that this setting is enabled for your account.

Step #2: Create a Chat-to-Apply conversation

Create a Chat-to-Apply conversation in Conversation Builder.

Step #3: Enable Chat-to-Apply in Client Setup

1. Select All Apps in the top left corner of the header and then Settings from its drop-down menu.
2. When the Settings page opens, select Client Setup under the Paradox Tools section.
3. Client Setup will then open. From the left panel, scroll down to and open the Job Search section.
4. Toggle on Chat-to-apply.
5. Under the Add new targeting rule free text field, enter how you’d like to title the Chat-to-apply targeting rule. Select the Add button after titling the rule. 
6. A modal will open where you can configure the targeting rule by updating the below fields:
   • Which conversation will your candidates see? – This dropdown is populated with all the conversations build in the account’s Conversation Builder. Select the conversation you’d like to appear for candidates applying for jobs that match the targeting rules of this Chat-to-apply rule.
   • Which channel will your candidates see this conversation on? – This allows you to custom configure the channel by which the targeting rules present conversations to candidates. Options include:
     • Any
     • SMS
     • Web Widget
   • Add Condition – This allows you to determine what jobs will appear for the previously selected conversation. To do this,
     1. Select + Add Condition.
     2. Select your Targeting Rules and Exactly Matches options.
     3. Enter the keyword preferred for this condition in the free text field.
     4. Click + Add AND Condition or + Add OR Condition to further customize the targeting experience. 
7. Select Save in the bottom right corner of the modal.
8. Select Save in the lower-right corner of this section.

Step #4: Configure the catch-all conversation

For jobs that a targeted conversation is not necessary for, a catch-all conversation can be utilized. This conversation will present to candidates that select Apply Now on any job that does not match any of the saved targeting rules.

To configure this,