Supports the automation of candidate communication and data management throughout the talent acquisition process using conversational and traditional methods. This functionality provides the ability to:
- Build and manage conversations, content, and web tools, including landing pages and widgets, for the hiring process.
- Build integrations with selected third-party systems in the tech stack (for example, employee calendars and location tools like conference room bookings) using bi-directional functionality.
- Collect candidate data using conversational responses, secure forms, or traditional form fields.
- Enable candidates to input their job preferences and search for open and relevant jobs via a chatbot assistant.
- Follow up with customer users and candidates automatically based on upcoming or outstanding tasks.
- Help automate the progression of a candidate's application and communications based on collected data, hiring stage, or attributes.
- Maintain control over user access levels across the system.
- Provide integrated metrics and tracking for reviewing hiring process performance and candidate feedback.
- Support job advertising via QR codes and keywords.
- Support the creation of custom data attributes for relevant entities.
- Support employee referrals via text message.
- Utilize an assistant to respond to user and candidate frequently asked questions.