Candidate Interview Feedback surveys allow your interview attendees to provide their immediate feedback on a candidate after interviewing them. This information can then be used to assist hiring teams in selecting the best candidate for a position.

Configuration

Step #1: Enable this feature

Users with full access to the Client Setup permission can complete the below steps.

1. Select All Apps in the top left corner of the header and then Settings in its drop-down menu.
2. When the Settings page opens, select Client Setup under the Paradox Tools section.
3. From the left panel of Client Setup, scroll down to and open the More section.
4. Toggle on Surveys and Interview Feedback.
5. Save the page.

Step #2: Create an Interview Feedback survey

You will first need to create the Interview Feedback survey that you want interview attendees to complete. To do this,

1. Select All Apps in the top left corner of the header and then Surveys in its dropdown menu.
2. When the Surveys page opens, open Interview Feedback under Employees in the left panel.
3. Select the + Create New Interview Feedback button in the upper-right corner of the Interview Feedback list.
4. When the survey opens, follow this process for building out survey questions.
   • Note: You will also have the option to tie Interview Feedback Attributes to the interview attendee’s response. Multiple interview attendee responses can be stored under the same attribute. To do this, 
     1. Click the + Add System Attribute button within a question.
     2. Select the attribute associated with this answer. 
        • Note: Contact your CS Representative if you want custom Interview Feedback Attributes created for your surveys.
5. Once the survey is completed, ensure to publish it to mark it as active.

Step #3: Add Interview Feedback to a process

In this final step, you will need to add your feedback surveys to a process so that interviewers are automatically notified that they need to complete them. Learn more about adding this feedback to a process here.

Multiple feedback triggers set

If multiple feedback tiggers are set for the same candidates, such as on both the job and the workflow assigned to the candidate, then the system will only send out one survey and will base its feedback configuration on the process setup for the below products in the following hierarchy:

1. Job
2. Event
3. Journey Targeting
4. Workflow

Employee experience and logic

Click here to learn about the employee's experience in completing and viewing Candidate Interview Feedback.

Permissions

Users will need full access to the Surveys permission in order to create and manage surveys. By default, only Company/Account Admins, Full User - Edit Everythings, Power Users, and Franchise Owners will have full access to this feature. Contact a user with full access to the Roles and Permissions permission in order to grant or restrict access, as needed.

FAQs