Overall Surveys Summary Report
Updated at August 19th, 2026
Table of Contents
This report provides a summary of all of your survey engagements. Each row is a summary of surveys against each survey and question within that survey.
Report fields
| Field | Field Description | Sample Value & Formatting |
|---|---|---|
| Company Name | Company name. | ABC Company |
| Audience Type |
The audience assigned to the survey. Options include:
|
Candidate |
| Survey Name | Name of the survey. | Candidate Experience |
| Survey Question | The survey question asked. | How was your experience? |
| Delivery Channel |
The delivery type of the survey. Options include:
|
SMS |
| Total SMS survey sent | Total of how many SMS surveys were sent. | 50 |
| Total email survey sent | Total of how many survey emails were sent. | 50 |
| Total Web survey | Total of how many web surveys were sent. | 50 |
| Total Assist Survey sent | Total surveys sent out via the in-app Assist widget. | 50 |
| Total WhatsApp Survey Sent | Total surveys sent via WhatsApp. | 50 |
| Total Feedback received on SMS | Total feedback received via SMS. | 20 |
| Total Feedback received on email | Total feedback received via email. | 30 |
| Total Feedback received on Web | Total feedback received via web. | 30 |
| Feedback received on Assist | Total feedback received via the in-app Assist widget. | 30 |
| Feedback received on WhatsApp | Total feedback received via WhatsApp. | 30 |
| SMS response rate | Calculation of how many surveys were received by the total number of surveys sent. | 40% |
| Email response rate | Calculation of how many emails were received against the total surveys sent. | 60% |
| Web response rate | Calculation of how many web surveys were received against the total surveys sent. | 60% |
| Assist response rate | Calculation of how many Assist surveys were received against the total surveys sent. | 60% |
| WhatsApp response rate | Calculation of how many WhatsApp surveys were received against the total surveys sent. | 60% |
| Survey Question Theme |
The theme used for the survey question. Options include:
|
Star |
| Survey Question Scale | Survey point scale used for the question. | 5, 4, 3, 2, 1 |
| Survey Value (1) | Total count of candidates that selected survey option 1. | 5 |
| Survey Value (2) | Total count of candidates that selected survey option 2. | 0 |
| Survey Value (3) | Total count of candidates that selected survey option 3. | 5 |
| Survey Value (4) | Total count of candidates that selected survey option 4. | 10 |
| Survey Value (5) | Total count of candidates that selected survey option 5. | 20 |
| Unique Candidates/Employee Engaged | Count of how many unique candidates were engaged. | 100 |
| Satisfaction Rate | Calculation of how many satisfied responses were received over the total responses received. | 75% |
| Dissatisfaction Rate | Calculation of how many dissatisfied responses were received over the total responses received. | 12.5% |
| Neutral (3 & 5 point scale only) | Calculation of how many neutral responses were received over the total responses received. | 12.5% |