Chat to Apply is a product configuration that combines Job Search and Apply into a cohesive candidate application process. Candidates are able to search for jobs with the Job Search product, and upon finding their ideal fit, selecting Apply Now on the job will launch an Apply conversation for the candidate.

The Chat-to-apply experience can scale in several ways. At its most basic, Chat to Apply simply targets a conversation to a specific job, serving more as a Screening experience. At it’s most complex, Chat toApply can serve as an integrated application experience, where candidates' full application can be submitted via conversation.

Use cases

• Engage candidates through automated conversations (Chat to Apply) when they apply for jobs.
• Customize conversations based on specific job categories, locations, or other parameters in the job feed.
• Configure which communication channels (SMS, Web Widget, etc.) candidates will receive the Chat to Apply conversations through.
• Set catch-all conversations for candidates applying for jobs that do not match any specific targeting rules.

Configuration

To enable the Chat to Apply feature, complete the steps listed here.

Candidate experience

When a candidate selects Apply Now for a job either from your Careers page or in viewing a job description from a list provided in the conversation with your AI Assistant, then the Chat to Apply experience will begin. This conversation will continue until the candidate has answered all of the questions from your AI Assistant and officially applied to the job.

Permissions

The permissions associated with this feature are tied to the corresponding components that are used: Conversation Builder and Client Setup.