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    WOTC

    Written by Lindsey Stanifer

    Updated at August 20th, 2026

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    Table of Contents

    Use cases Configuration Service providers Add the WOTC section Candidate experience Opt out

    The Work Opportunity Tax Credit (WOTC) integration can be configured for candidates and used in forms.

    Candidates should always be able to opt-out of WOTC due to federal requirements.

     

    Use cases

    • Clients who use a third-party WOTC service to collect tax credits based on hiring.

    Configuration

    Contact your CS Representative to enter your WOTC provider on the backend. Otherwise, candidates will not be directed anywhere in the WOTC section of their form.


    Service providers

    The service providers that are supported with this integration include the following:

    • ADP
    • Synergi
    • EY
    • Tax Credit Company (TCC)
    • Other

    Please contact your CS Representative to enable this integration.


    Add the WOTC section

    The WOTC section can be added to any form, but the WOTC provider must be provided to your CS Representative in order for a candidate to complete it. To add the WOTC section,

    1. Navigate to the Forms page.
    2. Open the preferred form.
    3. Click Add Section.
    4. Select the WOTC section.
    5. A text box will display. Enter in the instructions for the candidate to complete their WOTC form. The link to the WOTC form will be generated based on their provider.
    6. Click Save.
    7. Publish the form.

    Candidate experience

    When the candidate reaches the WOTC section in their form, the display text will be presented to the candidate along with the form link. The candidate will need to select Get started, which will cause the WOTC provider's integration to be displayed in an iFrame.

    • Note: If the WOTC provider integration is a link to a new tab, the iFrame will not show.

    Opt out

    In alignment with federal regulation, Paradox provides support for candidates who opt out of the provided WOTC section of their form. Opt-out functionality is dictated by your configured WOTC provider and may require candidates to provide a minimal amount of identifying information before submitting their completed (and opted-out) WOTC form.

    When opting out of the WOTC section of a form, candidates must still submit their WOTC form to advance to the next stage of their form.

     

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