Table of Contents
Surveys can be created and tied to an event to get candidate feedback about the event.
Event surveys
Step #1: Ensure surveys are enabled
Users with full access to the Client Setup permission can complete the following steps.
- Select All Apps in the top left corner of the header and then Settings from its drop-down menu.
- When the Settings page opens, select Client Setup under the Paradox Tools section.
- From the left panel, scroll down to and open the More section.
- Toggle on Surveys.
- Save the page.
Step #2: Create an event survey
Navigate to the Surveys page and create a survey for the event. Click here to learn more.
Step #3: Tie a survey to the event
The Event Surveys engagement tool will be available within the Tools step of the Event Builder. Click this to view the Candidates and Employees tabs, which will allow you to create survey triggers and send surveys to that audience. Once you have configured your survey and clicked Save, your surveys will be sent out at your selected touch points.
Candidate survey triggers
When you click + Add Survey Trigger for candidates, the available touch points and delivery options include:
| Candidate Touchpoint Options | Delivery Dropdown Options |
|---|---|
| Event Registration (Conversation Complete) |
Immediately
|
| Event Start Time |
48 Hours Before 24 Hours Before |
| Event End Time |
48 Hours After 24 Hours After |
|
Event Interview Complete *This option is only available for General Hiring Events. |
48 Hours After 24 Hours After |
Employee survey triggers
When you select + Add Survey Trigger for employees, the available touch points and delivery options include:
| User Touchpoint Options | Delivery Dropdown Options |
|---|---|
| Event Start Time |
48 Hours Before 24 Hours Before |
| Event End Time |
48 Hours After 24 Hours After |
View metrics
Once at least one survey has been sent, the Event Survey cards will appear on the event homepage. Reference this section to view survey metrics.
- Note: When ratings have been sent to both candidates and users, a tab will display for each type of audience (candidate and/or employee) so that you can view metrics based on audience.