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    Employee Feeds (User uploads) overview

    Written by Lindsey Stanifer

    Updated at August 20th, 2026

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    Table of Contents

    API Relevant documentation Permissions FAQs

    Paradox can consume client employee data through the manual addition of employees, manual CSV file import, CSV file import through a Paradox sFTP, or the Paradox API. CSV / SFTP is recommended, API should be used for specific client cases. 


    API

    API POST: https://api.paradox.ai/api/v1/public/company/users 

    The API is designed to add, update, or delete a single user at a time. Clients will need to send a Full User file to load all users initially and then can manage the Add, Updates, and Deletion through the API.

    When importing a file as a full file, the file must include all active users. Any users that were included in a previous upload and not in the most recent upload will be automatically deactivated in the CEM.

     

     

    Paradox Documentation URL: https://paradox.readme.io/reference#users-feed  


    Relevant documentation

    To view relevant documentation on employee/user feeds, click here.


    Permissions

    By default, only Paradox Admins will have full access to Data Feeds. The following permissions can be granted to users who need access to employee/user feeds:

    • Data Feeds – Full access will provide users the ability to view one-time and scheduled employee feeds as well as upload one-time employee feeds.
      • Connected System – This permission's capabilities are only available when External HRIS is enabled in Client Setup, which is when your account is tied to your company's HRIS and employee-related data is synced to the Paradox system. Full access will provide users with the ability to view, add, configure, edit, and delete connected apps.
        • Manual Sync – Full access provides users access to the Manual Sync button in Connected Apps.

    FAQs

    When importing user files, how does time zone work?

    If the timezone is:

    • Not blank, then the user's timezone will be pulled from the file.
    • Left blank and the default timezone is set, then return the user's default timezone.
    • Not set, then the user will be assigned the company timezone.
    • Not specified and a user is assigned to a location, then the user's timezone is determined by the location.
     
     

    Is piped delimited formatting supported?

    Yes!

     
     

    What is the max file size?

    The max file size is 10 MB.

     
     
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    Related Articles

    • Data Feeds: Viewing a file upload's information
    • Create an employee (user) form
    • Employee/user one-time upload: Advanced settings
    • Employee/user file requirements

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