Q&A Performance Summary (Employee) Report
Updated at August 19th, 2026
Table of Contents
This report pulls the performance details over two periods of time to show topic activity over time.
Report fields
| Field | Field Description | Sample Value & Formatting |
|---|---|---|
| Topic | Returns the topic name based from your knowledge base. | Recruiting: Assessment |
| Top 5 Performing Questions | Within both date ranges selected, this field should return the top 5 phrases/questions that had high confidence matching levels. The results are returned in one cell as a quick reference to sample the types of questions that match very well. |
Do I need to complete the assessment now? I have done the assessment. Is there anything else which I need to complete? Assessment confirmation i have complete the assessment do i have to send in my results for the assessment? |
| Bottom 5 Performing Questions |
Within both date ranges selected, this field should return the bottom 5 phrases/questions that had low confidence matching levels. These are questions/phrases that were still matched but at a lower level.
The results here are meant to help focus training on topics for questions that are still matching but could be improved. |
I have done this assessment before I completed the test |
| Standard Topic Answer | Returns the standard answer stored for this topic. | Selection process may differ for some roles. If you are required to complete an assessment, we will provide you with the relevant instructions to complete the assessment. |
| Date Range 1 (mm-dd-yyyy - mm-dd-yyyy) |
Returns a count of the questions for this topic within the selected date range. The selected date range will be shown in the column header in the report results.
Date Range 1 (06-01-2020 - 06-30-2020) |
50 |
| Date Range 2 (mm-dd-yyyy - mm-dd-yyyy) |
Returns a count of the questions for this topic within the selected date range. The selected date range will be shown in the column header in the report results.
Date Range 2 (07-01-2020 - 07-31-2020) |
26 |
| % Change in Question Count Between Date Ranges | Returns the percent change between the date range 1 count and date range 2 count. | -48.00% |
| % Change in Matching Performance Between Date Ranges |
Returns the percent change between the date range 1 average confidence level for this topic and date range 2 average confidence level for this topic.
As training occurs around each topic the expectation would be that this metric stays the same, if not, increases between training periods. |
1.19%
|