Unsubscribing and resubscribing overview
Updated at August 19th, 2026
Table of Contents
Candidates can be unsubscribed and resubscribed to Paradox communications in multiple ways. These include both unsubscribing/resubscribing themselves and a user unsubscribing/resubscribing them.
Unsubscribing logic
Candidate unsubscribe
Candidates can unsubscribe themselves from multiple communication channels:
-
SMS
- Hard unsubscribe (opt out at the phone carrier level)
- Soft unsubscribe (opt out only to Paradox communications)
-
Email (This includes the Manage Preferences page)
- Note: If you utilize the Employee Communications feature, then click here to learn how to unsubscribe/resubscribe via email.
- Web widget
User unsubscribe
Users can unsubscribe candidates from their Candidate Profile. Learn more here.
Resubscribing logic
Candidate unsubscribe
Candidates can resubscribe themselves from multiple communication channels:
- SMS
-
Email (This includes the Manage Preferences page)
- Note: If you utilize the Employee Communications feature, then click here to learn how to unsubscribe/resubscribe via email.
- Web widget
User resubscribe
Users can resubscribe candidates from their Candidate Profile. Learn more here.