Assist Conversation Details (Candidate) Report
Table of Contents
This report pulls information surrounding Assist conversations within the account, including the user’s message to your AI Assistant, the response message received from your AI Assistant, the response type triggered within the conversation, and the topic from the CMS that was triggered. This only pulls conversation data if the account is using Contextual Assist.
Report fields
Available filters are highlighted below.
| Field | Field Description | Sample Value & Formatting |
|---|---|---|
| User | Name of the user who was interacting with your AI Assistant | Maria Jones |
| User ID | User ID of the user who was interacting with your AI Assistant | 65454643641 |
| Search Date & Time | Date of which the candidate was engaging with your AI Assistant. | 11/1/2024 8:20:24 |
| User Input | Phrase or question the user inputted in their conversation with Olivia. | I need to schedule an interview |
| Response Message | Your AI Assistant's response that was sent back to the user | I’m happy to help schedule an interview. What is the candidate’s first and last name? |
| Response Type |
The type of response that was triggered within the conversation.
|
Defined |
| Topic Triggered |
The topic from the CMS that was triggered.
|
Scheduling_Request |