Table of Contents
When assigned approvers are notified of an approval request, they will be able to either approve or deny that request from the Approvals page.
- If denied (at any level), then the requester will be notified that the request was denied.
- If approved, then the request will be sent to the next level approver until it is either denied or until the final approver approves of the request. If approved, then the requester will be notified that the request was approved.
Users cannot impersonate another user and approve a request.
Review and complete approval requests
If two approvers are assigned to an approval level within an approval flow, then the approver that completes the approval request first will have their actions applied to the approval process.
Approvers will need to review and complete each approval request. Complete this process to review and complete requests.
- Select the All Apps button in the top left corner of the header.
- Select Approvals under the Advanced section of its drop-down menu.
- When the Approvals page opens, select Approval Requests in the left panel.
- Select the component tied to the request, either Jobs or Offers, depending on what is enabled for your account.
- Complete the steps for either a job or offer approval request defined below.
Job approval request
- After completing the initial steps above, select the approval request you want to review.
- To open it directly, click anywhere on the request row.
- To access more options, hover over the request in the For Review column, open its action menu, or ellipses menu, and select View Approval Request.
- The job request details will then display in a slide-out drawer. Use the lefthand panel to navigate between sections, including job details and candidate journey and screening outcomes.
Depending on your user role permissions, you may be able to edit job fields directly within this drawer. To learn more, see Approvals permissions.
Job request details and logic
Overview Tab: This tab will display the details of the job saved when it was enabled in My Jobs.
Additional Details Tab:
- If Additional Details is editable in My Jobs, then these will be displayed in their own section from the left panel under the requesting details.
- If the job data is edited in My Jobs, then those overrides will be listed in their corresponding sections.
Timeline Tab: This tab displays the job timeline associated with the job. Learn more about Job status timelines.
Job Description Tab: This will show the job description.
Hiring Team Tab: This tab lists the hiring team for the job.
- If the Hiring Team is editable in My Jobs, then this will be displayed in its own section from the left panel under the requesting details.
- If the Hiring Team is edited in My Jobs, then those overrides will be listed in their corresponding sections.
Candidate Journey Tab:
This tab displays the job's Candidate Journey in view-only mode.
Screening & Outcomes Tab:
This tab displays the job's Screening & Outcomes in view-only mode.
- Once reviewed, click either the Deny or Approve button.
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If approved and:
- There are additional levels of approvers: The request will be sent to the next level of approver set for the approval flow.
- You are the final approver: The action requested will take place, and the user who requested the action will be notified that the request was approved.
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If denied:
- An additional modal will display where you will confirm that you are denying the request. You may also be required to enter in a reason for this, which may either be a free text field (limit of 150 characters) or a selector with pre-populated responses.
- Note: The response type here is based on the response type set within the approval flow.
- Once officially denied, the user will be notified that their request was denied.
- An additional modal will display where you will confirm that you are denying the request. You may also be required to enter in a reason for this, which may either be a free text field (limit of 150 characters) or a selector with pre-populated responses.
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If approved and:
Offer approval request
After completing the initial steps above, complete the offer approval request process outlined below.
- Either click into the preferred request or hover over the preferred request in the For Review column, click its action menu, and then select View Approval Request from its drop-down menu.

- The offer request details will then display in a slide-out drawer. Review these details. Navigate between the sections listed in the left-hand panel of this drawer.
- Once reviewed, click either the Deny or Approve button.
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If approved and:
- There are additional levels of approvers: The request will be sent to the next level of approver set for the approval flow.
- You are the final approver: The action requested will take place, and the user who requested the action will be notified that the request was approved.
-
If denied:
- An additional modal will display where you will confirm that you are denying the request. You may also be required to enter in a reason for this, which may either be a free text field (limit of 150 characters) or a selector with pre-populated responses.
- Note: The response type here is based on the response type set within the approval flow.
- Once officially denied, the user will be notified that their request was denied.
- An additional modal will display where you will confirm that you are denying the request. You may also be required to enter in a reason for this, which may either be a free text field (limit of 150 characters) or a selector with pre-populated responses.
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If approved and:
Duplicate approvers
An approver does not need to approve twice. Therefore, if an approver is listed twice within the same approval flow, then the user's name with a timestamp of the initial approval will be listed for both approvals.