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Users can submit approval requests for turning on a job from the My Jobs page or sending an offer from the Candidate Inbox. When a request receives its final approval or is denied, the user who submitted the request will be notified.
Job approval request
When the Approvals Engine is enabled for your account, you will have to submit an approval request when you want to turn a job on in My Jobs. This request must be approved before it can be officially opened.
Submit a request
Jobs and Job Data Packages that are edited after an approval request is made will cancel all approvals that this job has pending in My Jobs and leave the job in its original status (on or off).
You can request to post a job by following the below steps.
- Select All Apps in the top left corner of the header and then My Jobs from its drop-down menu.
- Toggle on the preferred job.
- In a modal that opens, update the shifts and other details of the job, based on what is enabled for your account.
- Select Post Job in the bottom right corner of the modal.
- An additional Request to Post Job modal will then display. If a field displays in this modal, you will either enter an open text response or select the reason from a predetermined list as to the reasoning for this action. If no field displays, move to the next step.
- Note: For free text responses, you will have a 150 character limit.
- Click Submit for Approval.
A Pending Approval status will be listed next to the job’s toggle to indicate that it was submitted for approval.
Request cannot be completed
If a Request Cannot Be Completed modal displays, it is due to one of the following:
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Error: The job was targeted to an approval flow, but there are no approvers targeted for it, including the default approver.
- Solution: The user should contact their Company/Account Admin to target this job and assign it to the correct approver in an approval flow.
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Error: This job was targeted to an approval flow, but there are no approvers targeted for the last level/group of approvers, including the default approver.
- Solution: The user should contact their Company/Account Admin to target this job and assign it to the correct approver in an approval flow.
Edit an in-progress approval request
If a request is already pending approval, then an alert banner will display indicating that the approval is already in progress. You can edit a request, however, by making the necessary changes in the Post Job modal and then click the enabled Update Job Posting button in the bottom right corner of the modal.
In the Resubmit Approval modal that takes the previous modal’s place, confirm that this request is being resubmitted. This means that the approval flow will restart from the beginning with the updated job details.
- Note: A Confirm Approval Cancelation modal will display if a disabled job is pending approval to be posted, and a user makes an edit to it in My Jobs, but the changes warrant no approval now. Clicking Confirm will post the job.
Cancel approval request
Any user with access to managing jobs in My Jobs can cancel the request at any time.
Approval requests can only be canceled while they are in a pending status. To cancel a request, select the preferred job’s action menu, or ellipses, and then Cancel Approval from the drop-down menu that opens.
A modal will display where you can click Continue to cancel the approval.
View approval history
You can view a history of all job approval requests by clicking the preferred job’s action menu, or ellipses, and then View Approval History from the drop-down menu that opens.