When an approval request is submitted, the designated approvers will receive a notification automatically so that they can approve or deny requests in a timely manner. In return, once a request has been approved or denied, users will receive a notification of the action taken on the request.

Approver notification

When a user submits an approval request, each approver in the first level/group of approvers will be notified via web notifications, if enabled, and via email.

• Approved Requests – If the first level/group of approvers approves the request, then the next level/group of approvers will be notified to review and complete the request at that time. This will continue until the final level/group of approvers complete the request.
• Denied Requests – If any level/group of approvers denies the request, then the higher levels/groups of approvers will not receive a notification.

Requester notification

The user who submitted an approval request will be notified of the final level/group of approvers’ response both via their web notifications, if enabled, and via email.

• Approved Requests – The user will be notified that the request was approved when the final level/group of approvers approves the request.
• Denied Requests – The user will be notified that the request was denied when any level/group of approvers denies the request.