Use keywords and phone numbers by brand
Table of Contents
You can create keywords and assign outbound phone numbers by brand. Doing so will ensure that the right jobs in the right areas are pulled when either the keyword or phone number is used.
Keywords by brand
Users with full access to phone numbers can tie a brand to a short code. This will now then only pull jobs assigned to that brand when the short code is entered.
- Select All Apps and then Settings from its drop-down menu.
- When the Settings page opens, select Channels under the Platform section.
- From the left panel, open the Keywords section and then Short Code.
- Open the preferred short code.
- Toggle on Job Search.
- Scroll down to the Job Search Parameters section.
- Select the + Add Attribute button.
- In the Attribute selector, select Standard Job Attributes and then Brand Name.
- Enter the desired brand name in the Value field for this short code.
- Select Save Changes.
Assign outbound phone numbers by brand
You can configure outbound phone numbers for your different brands. To reach a global audience of candidates through campaigns, you can configure multiple outbound phone numbers. You can have multiple outbound phone numbers that have the same country code if the outbound phone numbers are associated with different brands.
To add an outbound phone number with Multi-branding turned on, users with full access to Phone Numbers can complete the below steps.
- Select All Apps and then Settings from its drop-down menu.
- When the Settings page opens, select Channels under the Platform section.
- From the left panel, open the A.I. Assistant Numbers section and then Campaign and Outreach.
- Select + Create Phone Number in the upper-right corner of the section.
- Select the phone number type.
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Notes:
- You must have the Communication Channel Admin permission enabled for your user to be able to see and create International Only phone numbers. If you need assistance creating an international phone number, please contact your CS Representative.
- Toll-free numbers can only be configured using a US or Canadian phone number.
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Notes:
- Select the preferred brand in Branding.
- Enter the preferred Country Code and Area Code.
- Select Generate Numbers.
The phone number will be created for you.