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    Top 10 Topics (Employee) Report

    Written by Lindsey Stanifer

    Updated at August 19th, 2026

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    Table of Contents

    Report fields

    This report pulls the top 10 Q&A topics asked by users with a count for each country. The date filter is based on when the responses from the users were. Any standard responses from your AI Assistant are excluded from this report (Yes, No, Thank you, etc.).

    Report fields

    Available filters are highlighted below.

    Field Field Description Sample Value & Formatting
    Country

    Returns the country name of the user based on their IP address.

    • Note: Unknown will show if the country cannot be identified.
    United States
    Topic Name Returns the topic name based on your knowledge base setup. The topic name returned will be the basic/raw version of the intent. Jobs
    Sample Question Returns the sample question stored on each group/category/topic combination stored in your knowledge base setup. What jobs are you offering?
    Question Count Returns the total # of questions by their matched topics across the selected date range from the report. 14763

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