Scheduling with default interview preferences: Candidate experience
Table of Contents
The system will prioritize interviewer’s preferences over location permissions assigned to the attendee set on the interview.
Candidates who move into the auto-scheduling portion of the conversation with your AI Assistant will have the following experience:
- Your AI Assistant will ask the candidate to select the interview type and duration that works best for them.
- Parallel to the conversation, a modal will open and list all of the available interview types and durations based on each interviewer's default interview preferences. The candidate will then choose from one of the available interview types and durations.
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Notes:
- Interview preferences will be organized based on the number of interviewers with calendar availability and by most common to least common.
- Candidates can adjust their interview preference by clicking the All Interviews selector above the list and choosing their preferred interview type.
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Notes:
- A new page of the modal will open with the available times for the candidate to choose from. They can filter the interview type and duration from this page as well by clicking the Interview Type and Duration selector in the top left corner of the modal and then their preferred option.
- Once a selection is made, the modal will close and the conversation will continue.
Logic priority
When scheduling with default interview preferences, the system will follow the below logic:
- Use the user’s default interview preferences.
- Note: If multiple users are in a Round Robin, then the candidate would select which one they prefer.
- If there are no user default interview preferences, then use the candidate’s assigned job location.
- If no location is listed on the job or in default preferences, then the system cannot schedule an in-person interview without manually setting a location.
No availability
If the candidate’s preferred interview type is not available, a No Availability status will be listed.
They can then select Set Interview Preferences to confirm their preferred interview type and duration. Once confirmed, the screen will update to note that your AI Assistant will reach back out to the candidate once more interview times are available.