Users have the ability to upload an external offer to send to candidates and attach multiple Paradox Offers to one job.  

Use cases

• Teams who want to include multiple offers as available to select for a single job.
• Teams who want to build offers outside of Paradox and want to upload them into the CEM.

Configuration

Step #1: Enable Client Setup settings

Users with full access to Client Setup can complete the below steps.

1. Select the All Apps button in the top left corner of the header and then Settings from its drop-down menu.
2. When the Settings page opens, select Client Setup under the Paradox Tools section.
3. Client Setup will then open. Scroll down to and open the Forms & Offers section.
4. Toggle on the Offer Management and Upload an External Offer settings. 
5. Save the page.

Step #2: Add offer to a job

Once enabled, users with full access to Job Manager will need to add the offer(s) to the Candidate Journey section of the Job builder. 

1. Select All Apps in the top left corner of the header and then Settings in its drop-down menu.
2. When the Settings page opens, select Job Manager under the Jobs section.
3. Job Manager will then open. From the Jobs list, select into the preferred job.
4. Open the Candidate Journey section of the job.
5. Scroll to the Offers stage.
6. The following actions will vary depending on whether you are selecting multiple offers or external offers:
   1. Multiple Paradox Offers:
      1. Select Paradox Offers in the Select Offer Type selector.
      2. Click into the Select Offer(s) selector.
      3. Select one or more Paradox Offers. 
      4. Select Apply.
      5. Save the section.
      6. Publish the job.
   2. External Offers:
      1. Select External Offer Upload in the Select Offer Type selector.
      2. Save the section.
      3. Publish the job.

Send a Paradox Offer

When sending the offer to a candidate in the Candidate Profile, and more than one Paradox Offer was selected when configuring the job, you will have the following send offer experience.

1. The offer will be presented to the user with an empty state. Select the preferred offer from the Select Offer selector, which consists of all offers that were selected for this job.
2. The content of the offer will populate the drawer, and the respective component fields will populate to the left. Fill out these fields.
3. Select Send Offer to send the offer.

Send an external offer

When sending an external offer to the candidate, you will have the following send offer experience.

1. An upload drawer will be presented to the user. Drag and drop or browse for and select the preferred offer file.
   • Note: If you upload the wrong file, you can simply remove the current file by clicking on the x next to the file name. You can then re-upload a new file. You must upload a file to send to the candidate.
2. Once the file has uploaded successfully, the file name will appear in the left-hand panel, and the file content will display. 
3. Select Send Offer in the top right corner of the drawer.

Candidate experience for external offers

When the candidate opens their offer, they will see the external file content embedded within where they normally see Paradox offer content. The candidate will still have the ability to accept or decline the offer.