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    Forms overview

    Written by Lindsey Stanifer

    Updated at August 20th, 2026

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    Table of Contents

    Use cases Configuration Relevant documentation Reporting Permissions FAQs What file types are supported for document uploads? What attributes are supported in forms? Can we use the same user form in different stages of the Candidate Journey? For example: feedback form after scheduling round 1, 2 and 3? I can’t configure a few statuses as actionable during configuration (in step #2.3). Why is it so?

    Both candidate and user forms can be created and managed in the system in order to support all parts of the hiring process, from application to onboarding. Forms can be built in-platform or uploaded to best support your needs.


    Use cases

    • Hiring teams who want to collect information from the candidate during the hiring process.
    • Hiring teams who want users complete information about the candidate during the hiring process.
    • Hiring teams who want to provide documents to a candidate and/or user to sign.
    • Hiring teams who want to complete standard requirements for hiring (tax forms, I-9, etc.).

    Configuration

    Only your CS Representative can enable this feature for you. Please contact them for assistance.


    Relevant documentation

    Click here to view documentation that pertains to the Forms feature.


    Reporting

    The following legacy reports can be utilized for this feature:

    • Candidate Forms Detail Report (Long Format) – Form details as submitted per candidate.
    • Candidate Forms Detail Report (Wide Format) – Detailed report showing all form questions and answers by the candidate.
    • Employee Form Details (Long Format) – Detailed report showing all employee form responses.
    • Employee Form Details (Wide Format) – Detailed report showing all form questions and answers by employee.

    Permissions

    By default, Paradox Admins, Company/Account Admins, Franchise Owners, and Reporting Users will have full access to Forms. Access can be granted or restricted via the Forms permission.

    For employees completing employee forms, users will need access to the corresponding candidate or journey stage AND full access to the Hire Details section of the Candidate Profile. Please contact a user with full access to Journeys to update user access as the stage level and a user with full access to Roles and Permissions to update a user's Hire Details permission (under the Candidates parent permission) for your team, as needed.

    • Note: If a user has view access to the Hire Details section of the Candidate Profile (Candidates parent permission > Hire Details child permission), then they can fill out the form, but they will not be able to submit the form.

    FAQs

    What file types are supported for document uploads?

    PDF and CSV (including those with the mime types of application/csv and text/csv).

     
     

    What attributes are supported in forms?

    Standard and Custom Candidate and Job Attributes are supported in forms. However, for free text questions, all attributes are supported.

     
     

    Can we use the same user form in different stages of the Candidate Journey? For example: feedback form after scheduling round 1, 2 and 3? 

    No. We limit the usage of one form to only one stage in the Candidate Journey. For this use case, the form can be duplicated in the builder, and then the duplicated form can be used in a different stage.

     
     

    I can’t configure a few statuses as actionable during configuration (in step #2.3). Why is it so?

    Any statuses that automatically change based on the candidate/user's action will not be available to select. For instance Offer Accepted and Offer Rejected are automatic statuses based on the candidate's action and cannot be configured as an actionable status.

     
     
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