The process for configuring job qualification levels will differ depending on whether you have Conversational ATS or Integrated ATS enabled for your account. If you have both enabled, please follow both processes.

This guide outlines the process for Conversational ATS jobs.

Configuration

Step #1: Set qualification levels in Client Setup

While the processes for configuring this feature for Paradox Jobs and integrated ATS jobs varies, the initial Client Setup process is the same.

Users with full access to the Client Setup permission can complete the below steps.

1. Select All Apps in the top left corner of the header and then Settings from its drop-down menu.
2. When the Settings page opens, select Client Setup under the Paradox Tools section.
3. From the left panel, scroll down to and open the Job Management section.
4. Toggle on Job Qualification Levels, if not already enabled.
5. Select Edit next to the Custom Job Qualifications setting.
6. To add custom qualification levels, select + Add Qualification at the bottom of the drawer.
   • Note: Up to 50 custom job qualification levels can be added.
7. Enter a Qualification Name.
8. Select the corresponding default Qualification Level to tie to it.
9. (Optional) Add in a description for your qualification level.
10. Repeat this process for all custom Job Qualification Levels.
11. Click Save in the bottom corner of this drawer.
12. Save the page in Client Setup.

Step #2: Tie job qualification levels to jobs

Users with full access to the Jobs permission can tie job qualification levels to a job's outcomes for the jobs that are added to your hiring events. To do this, follow the steps below.

1. Select All Apps in the top left corner of the header and then Settings from its drop-down menu.
2. When the Settings page opens, select Job Manager under the Jobs section.
3. Open an existing job or add a new job from the Jobs list. If you are creating a new job, complete the first three sections.
4. In the Screening Question section, select the Default Outcome’s action menu, or ellipses, and then select Edit from its menu.
5. This will open the Define Outcome slide-out drawer. Click the Default Outcome option.
6. This will open the outcome’s details. When setting the qualifier, or qualification level, determine the qualification that candidates will have if they meet the criteria set for this outcome. Update the qualifier selector with that qualification level.
   
   
    
7. Set the criteria for this outcome to ensure that candidates meet this set qualification level.
8. Select the Candidate Journey status that the candidate will automatically be moved to once the conversation is finished and the candidate meets this outcome’s criteria.
9. Enter in the message that your AI Assistant will send to the candidate to close the conversation when they meet this outcome’s criteria.
10. Update the name of the outcome, unless it is the Default Outcome and you would prefer to keep that title.
11. Click the Save button listed in the top right corner of the outcome’s box.
12. Underneath the saved outcome, click the + Add Outcome button.
13. Select the preferred qualification level.
14. Repeat steps #6-13 until all preferred outcomes are created and saved.
15. Select the Save button in the bottom right corner of the drawer in order to save all changes made.
16. When all job details are completed and saved, ensure to publish the job to apply the changes to the job listing in My Jobs.

Step #3: Add to registration outcomes

Tying job qualification levels to registration outcomes not only helps your AI Assistant invite the most qualified candidates to your hiring events, but it also allows you to define qualification levels on a per job basis and then create general outcomes based on the set qualification levels for your hiring events. 

To do this, users with full access to the Events permission can complete the below steps.

1. Select All Apps in the top left corner of the header and then Events from its drop-down menu.
2. Open an upcoming hiring event or create a new hiring event.
3. In the Registration section, select + Add Registration Outcome under the Pre-Event Registration section.
4. In the slide-out drawer that opens, enter an outcome name.
5. Select Job Qualification Level as the Starting Value.
6. Set the preferred Matches and Input options.
7. If you want to add additional Job Qualification Levels and/or other condition criteria, click the + AND and/or +OR buttons to build a more complex condition set.
8. Update the Action and/or Sessions candidate can schedule to options.
9. Update your AI Assistant's message accordingly.
10. Select Add Outcome.
11. Repeat this process for all Pre-Event Registration and On-Site Registration outcomes.
    • Note: If outcomes are similar, you can always click the outcome's action menu, or ellipses, and then Duplicate to make a copy of an outcome and then adjust as needed.
12. Ensure to create and/or update the event to save your outcomes.

Job outcomes

• When configuring a job outcome in the Job Builder, the user will be able to set the qualification level per outcome.
• The default outcome will default to Unknown.
• When a job is added to an upcoming hiring event, a Hiring Event pill will appear on the job within My Jobs.