Contextual AI enables several aspects of the system to be smarter, enhancing your AI Assistant's messages to candidates and even assisting users in crafting descriptions and messages that is in-line with your brand. Overall, Contextual AI is the assistance tool that enhances both candidate and user experiences.  

Product dependencies

Requires: Contextual AI

Use cases

• Hiring managers who want the AI assistant to engage candidates in natural, human-like conversations, providing an authentic experience that reflects positively on their company's culture and values so that they can ensure a personalized and effective candidate interaction process.
• Recruiters who want to more easily and efficiently create and publish Q&A prompts.
• Hiring managers who want to more easily generate and edit text responses throughout the system so that sending communications, building job descriptions, and more can be created efficiently and in line with their company’s brand tone and style.

Configuration

The process for enabling Contextual AI is the same for all features. Click here to learn about this process.

Contextual AI features

The below features are available with Contextual AI:

• Text generation
• Text editing
• Contextual conversation
• Knowledge Training Library
• Contextual and Defined Q&A responses
• Contextual Response Details

Permissions

Work with your CS Representative to determine which user roles should have access to enabled Contextual AI features. By default, Company/Account Admins will have full access to the features enabled for their account. However, permissions for other users will need to be adjusted as needed. These roles include the following:

• Company Information – This provides users full access to reviewing and approving the use of Contextual AI features on the account.
• Contextual AI – Access to all of the below features.
  • Contextual Response Notes – This provides users access to reviewing your AI Assistant's Contextual Response Details within a conversation. Click here to learn more. 
  • Contextual Editing – This provides users access to text editing and generation across the platform in order to create more engaging content, communications, and more. Click here to learn more.
    • Note: This access is provided to all users by default.
  • Knowledge Training Library – This provides users access to generating candidate. 

FAQs