Browser extension: Cornerstone On Demand (CSOD) embedding
Updated at September 10th, 2026
Table of Contents
The browser extension can be embedded into Cornerstone On Demand (CSOD) to provide teams with quick, in-context access to Paradox’s scheduling capabilities and candidate conversation history. By scraping candidate details from CSOD and linking them to the Paradox Candidate Inbox, recruiters can efficiently manage interview scheduling for candidates without ever switching contexts or closing tabs.
Use cases
All users except Basic/Limited users using the CEM and CSOD to manage candidates, who need to:
- Quickly schedule interviews for candidates currently in the CSOD Interview status.
- Access the candidate's chat history with the AI Assistant without leaving the CSOD candidate management screen.
Configuration
Step #1: Enable this feature
Users with full access to Client Setup can complete the below steps.
- Select the All Apps button in the top left corner of the header and then Settings in its drop-down menu.
- When the Settings page opens, select Client Setup under the Paradox Tools section.
- Client Setup will then open. Scroll down to and open the More section.
- Complete the associated steps for the following settings:
- Browser Extension – Toggle this on, if not already enabled. This needs to be toggled on before a client can download the browser extension.
- ATS Embedding – Toggle this on. This is only visible once the Browser Extension toggle is enabled.
- ATS – Select Cornerstone On Demand as your ATS from this drop-down list and then select Apply.
- Cornerstone On Demand URL – When Cornerstone On Demand is selected, then this field displays. Enter the URL for the main landing page in Cornerstone On Demand; this will enable the Olivia button to be embedded within the user’s Candidate page. If this field is left blank, then the embedding will not be successful.
- Save the page.
It’s important to clip the URL to only include the beginning of the page’s URL, so that the extension will be able to identify it’s child pages. For example, instead of “https://cornerstoneondemand.com/company/d/home.htmld”, use “https://cornerstoneondemand.com/company/”. If you have any doubts, contact the team for additional support.
Step #2: Download the browser extension
If you haven't downloaded the browser extension yet, then follow the steps here to ensure it is downloaded on your browser.
Browser extension actions in Cornerstone On Demand
When the browser extension is enabled and you’re on Cornerstone On Demand’s Candidates list view, you can take the following actions:
- Schedule with Paradox – You can select this to schedule the candidate when the candidate is in the Interview status type for Cornerstone On Demand and they do not have an interview schedule. This takes you to the Schedule Interview page, where you can configure interview details.
- Chat Via Paradox – You can select this to chat with the candidate as the AI assistant or the user.
You cannot manually add a candidate in the Cornerstone On Demand browser extension embedding. Candidates can only be added to the CEM automatically when the user selects Schedule with Paradox for a new candidate.
If a candidate’s status changes in Cornerstone On Demand, the user needs to refresh the page to view the correct action button.
Cornerstone On Demand user interface
If preferred, you can disable the Beta Version toggle in the top upper-right corner of the Candidates list to access the legacy user interface. However, you can take the same actions regardless of whether you are using the legacy or new user interface.