Browser extension: Workday embedding
Updated at September 10th, 2026
Table of Contents
If you utilize Workday as your ATS, the browser extension can be embedded into Workday as an easy way for you to reference candidate conversations or add a Workday candidate directly to the CEM. In addition to this, the candidate’s journey status will display in Workday as a quick reference while reviewing candidates.
Configuration
Step #1: Enable this feature
Users with full access to Client Setup can complete the below steps.
- Select All Apps in the top left corner of the header and then Settings in its drop-down menu.
- When the Settings page opens, select Client Setup under the Paradox Tools section.
- Client Setup will then open. Scroll down to and open the More section.
- Complete the associated steps for the following settings:
- Browser Extension – Toggle this on, if not already enabled. This will need to be toggled on before a user can download the browser extension.
- ATS Embedding – Toggle this on. This will only be visible once the Browser Extension toggle is enabled.
- ATS – Select Workday as your ATS from this selector.
- Workday URL – When Workday is selected, then this field will display. Enter the URL for the main landing page in Workday; this will enable the Olivia button to be embedded within the user’s Candidate page.
- Save the page.
It’s important to clip the URL to only include the beginning of the page’s URL, so that the extension will be able to identify it’s child pages. For example, instead of “https://workday.com/company/d/home.htmld”, use “https://workday.com/company/”. If you have any doubts, contact the team for additional support.
Enable adding a candidate from the browser extension
By default, users will be able to manually add candidates to the CEM directly from within Workday when the Disable Adding a Candidate Manually toggle is off.
To disable this functionality, navigate to the Apply section of Client Setup and toggle on Disable Adding a Candidate Manually. Save the page.
Step #2: Download the browser extension
If you haven't downloaded the browser extension yet, then follow the steps here to ensure it is downloaded on your browser.
Open candidate chat
When this feature is enabled for your account, you can open any candidate’s communication with your AI Assistant in the browser extension by selecting the Paradox icon/Open Chat listed in left panel of the Candidate Profile in Workday.
Add the candidate to the CEM
When adding a candidate via the browser extension, the name fields (First Name and Last Name) must contain only alphabetic (A-Z, a-z) characters. Non-alphabetic characters—including non-Latin scripts (such as Japanese, Chinese, etc.), numbers, and special characters (such as parentheses)—are not supported and will result in an error.
Note: This functionality will only be available when the setting for adding candidates in Workday is enabled for your account.
If a candidate listed in Workday does not exist in the CEM, then the extension modal will open to an Add Candidate screen where the candidate's details, as provided from Workday, will be displayed.
You should review these details and then select Add Candidate to add the candidate to the CEM.
Candidate Not Found warning
If you receive a Candidate Not Found message after selecting the Paradox icon/Open Chat, then the browser extension will open to the Candidate Inbox. This is due to the fact that the ability to add a candidate from Workday is disabled.
Contact your manager if this capability was disabled in error.
Candidate status button
The candidate’s journey status will be listed in the Active Job Applications (#) section for easy reference if the candidate exists in the CEM.
If the candidate does not exist in the CEM, then this status will be replaced with an Add Candidate to Paradox button that, when clicked, will open an Add Candidate screen in the browser extension. From here, you can add the candidate to the CEM.
- Note: If the candidate’s status or an add button are not displayed, then this candidate does not exist in the CEM, and they cannot be added until this functionality is enabled.
Workday embedded action
While working in Workday and viewing the candidate list, an embedded Paradox icon will display when you hover over a candidate’s name. Clicking this icon will open the candidate’s conversation with your AI Assistant in the browser extension. From there, you can reach out directly to the candidate without leaving Workday.
However, if the candidate does not exist in the CEM, then you will either be able to add the candidate or see the Candidate Not Found warning.
FAQs
The embedding won't work for me. How can we troubleshoot this issue?
Check to make sure your Workday URL is entered correctly in the More section of Client Setup.