Media content can be used in the following system areas:

1. Q&A responses (CMS)
2. Hiring Events
3. Forms

Q&A responses

You can easily add media content to Candidate and Employee Assistant Responses from the CMS.

1. Select All Apps in the top left corner of the header and then CMS from its drop-down menu.
2. Open either the Candidate Assistant Responses > Candidate Q&A list or Employee Assistant Responses > Employee Q&A list.
3. Open a Q&A intent that you want to add a media content piece to its answer.
4. In the upper-left corner of this question's view, select the Collection tab.
5. From this tab, select the + Add Content button.
6. A slide-out drawer will open where you can search for existing media or add new media. 
7. Once selected/uploaded, select Create to add the content to the question.
8. Save your response.
9. Publish the list.

Hiring Events

Upload media content to your Hiring Events so that you can further engage Candidates in Hiring Event conversations. 

1. Select All Apps in the top left corner of the header and then Settings from its drop-down menu.
2. When the Settings page opens, select Conversation Builder from the Automation section.
3. From the left panel, open the Custom section.
4. Open the preferred hiring event conversation from the list.
5. Scroll down to the preferred question.
6. In the upper-right corner of the question box, select the action menu, or ellipses, and then Upload Media.
7. The Media Library will open in a slide-out drawer. Select the preferred media and then Add from the bottom-right corner of the drawer.
8. Select the Draft or Unpublished status and then Publish from its drop-down menu.

Forms

Within a form, you can upload a fillable PDF or a regular PDF from the Media Library. Learn more here.

FAQs