With our new Microsoft Teams integration, your AI assistant can now send personalized scheduling messages, alerts, and reminders directly to recruiters and hiring managers in their preferred communication channel.

Use cases

• Organizations who use Microsoft Teams for internal communication.
• Hiring managers and recruiters who use Microsoft Teams and want to receive alerts, reminders, and messages via Microsoft Teams.

Configuration

Step #1: Connect Paradox from Microsoft Teams

You can connect Paradox from Microsoft Teams by following the steps below:

1. As a Microsoft Teams Admin, navigate to the Apps section of Microsoft Teams.
2. Search for Paradox to view our app listed in the Teams marketplace.
3. Login to Paradox to establish the connection between Teams and your Paradox account.

Upon confirmation, you receive a welcome message and can begin receiving communications from your AI Assistant. 

Step #2: Connect Microsoft Teams from Paradox

Users with full access to Integrations can connect to Microsoft Teams by following the steps below:

1. In the top left corner, select All Apps and then Integrations in its drop-down menu.
2. From the left panel, navigate to the Connected Apps section.
3. In the Connected Apps section, select Connect Microsoft Teams.
4. In the Credential Settings modal, enter your login credentials for Microsoft Teams.

Once connected, the Microsoft Teams tile shows the day that the app was connected and the user who initiated the connection. You are then able to update system area information tied to this integration.

Configure scheduling messages for Microsoft Teams

Users with full access to Assistant Messaging can configure scheduling messages for Teams.

1. In the top left corner, select All Apps and then select the Settings app.
2. When the Settings page opens, select Assistant Messaging in the Platform section. 
3. Open the Connected Apps category.
4. Customize the Introduction Message that all employees receive when Microsoft Teams first connects with the Paradox Platform.
5. Select Save in the upper-right corner of the section.
6. Return back to Assistant Messaging.
7. Open the Interview Scheduling category.
8. Open the Employees tab and customize the messages that employees are sent.
9. Select Save in the upper-right corner of the section.

Configure scheduling alerts for Microsoft Teams

1. In the upper-left corner, select All Apps and then select the Settings app.
2. When the Settings page opens, select Alert Management in the Preferences section.
3. Scroll down to the Scheduling Alerts.
4. Toggle on the option to be alerted via MS Teams.
5. Save the page.

Configure scheduling reminders for Microsoft Teams

Work with your CS Representative to enable scheduling reminders for Microsoft Teams.

Configure automated scheduling messages for Microsoft Teams

When a workflow trigger is set to Scheduling Action and the action is Send Communication, you can select the trigger's action menu, or ellipses, to add MS Teams as a channel. This allows you to send automated communications to a specific audience whenever a scheduling action occurs.

Employee experience

Click here to view the Microsoft Teams's employee experience.