Table of Contents
Event Interview statuses provide available actions to employees for more flexibility when it comes to event interviews. Users can even utilize these statuses for workflows to assist in automation. It is important to note though that the system will prioritize any integration flow over this logic.
If Candidate Q&A is enabled for your account, Candidate Q&A should be enabled within the Scheduling stages for both hiring events and orientation events. When the candidate is in a pending event invitation status and they ask a Q&A question, your AI Assistant will provide the appropriate Q&A response and then re-prompt the candidate to select an event interview time.
Event Interview In-Progress status
The Event Interview In-Progress status is the status that the candidate moves into when their interview begins.
The following actions will be available for employee use when candidates are in this status:
- Event Interview Complete: This overrides the current system logic and marks the status as complete. Moving a candidate to this status will allow you to access the preconfigured Candidate Journey statuses and their actions.
- Reschedule: This will allow you to reschedule the interview from the Reschedule Event Interview slide-out drawer.
- Cancel Event Interview: This will allow you to cancel the interview and review and edit the cancellation message sent to the candidate.
Hiring Event Invitation Pending status
The Hiring Event Invitation Pending status includes the following available actions for employees:
- Edit Details: This will allow you to edit the interview in the Edit Event Interview slide-out drawer.
- Cancel Request: This will allow you to cancel the interview and review and edit the cancellation message sent to the candidate.
Customize dropdown messaging
The copy provided in each status’s dropdown menu can be customized to better meet your team’s needs. To do this, users with full access to the Journeys permission can complete the below steps.
- Select All Apps in the header and then Settings in its dropdown menu.
- When the Settings page opens, select Journeys under Automation.
- Open the preferred journey.
- Open the journey’s preferred interview stage.
- Navigate to its Interview In-Progress status.
- Edit the copy and/or the button names.
- Note: Buttons cannot be added to this dropdown menu, and the correlated status associated with each button will be locked.
- Save the updates made.
- Navigate to the Invitation Pending status.
- Edit the copy and/or the button names.
- Note: Buttons cannot be added to this dropdown menu, and the correlated status associated with each button will be locked.
- Save the updates made.
- Publish the journey to finalize the changes.