WhatsApp token list
Updated at August 19th, 2026
A token is a placeholder where information is dynamically populated based on the type used (event, conversation, candidate, job, location, etc.) and where that information is stored. Tokens are beneficial to use in mass communications where the details can be dynamically updated on a per candidate or user basis.
The following are available tokens that can be used in WhatsApp message.
Any token that is written in an upper-case letter will be automatically converted to a lower-case letter so that the token works as expected in messaging for all selected languages.
| Token | Description | Available for |
|---|---|---|
| #candidate-name | This pulls the candidate's full name. | All clients |
| #candidate-firstname | This pulls the candidate's first name. | All clients |
| #candidate-lastname | This pulls the candidate's last name. | All clients |
| #candidate-long-id | This pulls the candidate's long candidate ID. | All clients |
| #ai-name | This pulls the AI Assistant's name who messaged with the candidate. | All clients |
| #company-name | This pulls the company's name. | All clients |
| #brand-name | This pulls the brand name associated with the company. | All clients |
| #group-list | This returns all groups provided to the candidate in the Area of Interest/Group question. | All clients |
| #group-selection | This returns the value from candidate’s answer to the Area of Interest/Group question. | All clients |
| #user-name | This returns the logged in user's name. | All clients |
| #user-firstname | This returns the logged in user's first name. | All clients |
| #role | This returns the user's user role. | All clients |
| #application-url | This returns the application URL. | All clients |
| #interview-prep-url | This returns the interview prep URL, if applicable. | All clients |
| #interview-type | This returns the type of interview used for scheduling. | All clients |
| #interview-details | This returns the interview's details. | All clients |
| #interview-location | This returns the interview's location. | All clients |
| #interview-duration | This returns the interview duration. | All clients |
| #interview-instruction | This returns the interview's instructions. | All clients |
| #interview-time-slots | This returns the interview time slots. | All clients |
| #interview-time | This returns the interview start and end time. | All clients |
| #interview-time-short | This returns the interview time (short). | All clients |
| #interviewer-name | This returns the interviewer's full name. | All clients |
| #interviewer-firstname | This returns the interviewer's first name. | All clients |
| #interview-owner | This returns the interview owner. | All clients |
| #interview-owner-firstname | This returns the first name of the interview owner. | All clients |
| #interviewer-email | This returns the interviewer's email address. | All clients |
| #interview-owner-email | This returns the interview owner's email address. | All clients |
| #interview-audience | This returns the interview's audience. | All clients |
| #number-of-rescheduled-interviews | This returns the number of rescheduled interviews. | All clients |
| #number-of-total-interviews | This returns the total number of scheduled interviews. | All clients |
| #timezone | This returns the time zone of the interview. | All clients |
| #view-more-time-url | This returns the View more times URL. | All clients |
| #job-req-id | This returns the job requisition ID. | All clients |
| #job-title | This returns the job title. | All clients |
| #recruiter-name | This returns the recruiter's full name. | All clients |
| #recruiter-firstname | This returns the recruiter's first name. | All clients |
| #recruiter-email | This returns the recruiter's email address. | All clients |
| #job-apply-url | This returns the job's Apply URL. | All clients |
| #location-address | This return's the job location's address. | All clients |
| #current-date | This returns the current date. | All clients |
| #pymetrics-link-assessment | If you have an integration with Pymetrics, then this will display the Pymetrics link assessment. | Clients who have an external ATS integration with Pymetrics and not a UOB company. |
| #pymetrics-link-video | If you have an integration with Pymetrics, then this will display the Pymetrics linked video. | Clients who have an external ATS integration with Pymetrics and not a UOB company. |
| #location-name | This returns the location name. | All clients |
| #location-id | This returns the location ID. | All clients |
| #location-phone-number | This returns the location's phone number. | All clients |
| #location-email-address | This returns the location's email address. | All clients |
| #event-interview-location | This returns the event's interview location. | Clients utilizing Conversational Events. |
| #event-name | This returns the event's name. | Clients utilizing Conversational Events. |
| #event-date | This returns the event's date. | Clients utilizing Conversational Events. |
| #event-time | This returns the event's time. | Clients utilizing Conversational Events. |
| #event-category-type | This returns the event's category type. | Clients utilizing Conversational Events. |
| #event-location | This returns the event's location. | Clients utilizing Conversational Events. |
| #event-role | This returns the user's event role. | Clients utilizing Conversational Events. |
| #event-creator | This returns the user who created the vent. | Clients utilizing Conversational Events. |
| #event-creation-type | This returns the event creation type. | Clients utilizing Conversational Events. |
| #link-to-ATS-Application | This returns the link to your external ATS application, if applicable. | Clients utilizing Conversational Events. |
| #candidate-location | This returns the candidate's location. | All clients |
| #candidate-location-name | This returns the candidate's location name. | All clients |
| #candidate-location-address | This returns the candidate's location address. | All clients |
| #candidate-hiredate | This returns the candidate's hired date. | All clients |
| #candidate-video-url | This returns the candidate's video URL, if applicable. | All clients |
| #hirevue_instructions | If using HireVue, then this will pull the HireVue link. | All clients |
| #hirevue_link | If using HireVue, then this will pull the HireVue instructions. | All clients |
| #screening-answer1 | This pulls the first screening question answer. | All clients |
| #screening-answer2 | This pulls the second screening question answer. | All clients |
| #screening-answer3 | This pulls the third screening question answer. | All clients |
| #screening-answer4 | This pulls the fourth screening question answer. | All clients |
| #assessment-url | This returns the assessment URL, if applicable. | All clients |
| #employee-firstname | This returns the logged in user's first name. | All clients |
| #hiringmanager-firstname | This returns the hiring manager's first name. | All clients |
| #hiringmanager-lastname | This returns the hiring manager's last name. | All clients |
| #PEL-phone | The point of contact's first name, as it is listed in Workday. | Clients who utilize a Workday integration. |
| #PEL-email | The point of contact's phone number, as it is listed in Workday. | Clients who utilize a Workday integration. |
| #PEL-firstname | The point of contact's email address, as it is listed in Workday. | Clients who utilize a Workday integration. |
| #group-selection | This returns the candidate's group selection. | All clients |
| #offer-url | This returns the candidate's offer URL. | All clients |
| #ca- | This displays all Candidate Attributes saved on your account. Select one of these attributes to use where needed. | All clients |
| #la- | This displays all Location Attributes saved on your account. Select one of these attributes to use where needed. | All clients |