An employee can open the video meeting from the candidate’s profile when starting a scheduled interview. For on-the-fly interviews, an employee can invite the candidate to join from their Candidate Profile. 

Start a video meeting

To start a video meeting, follow the steps below.

1. Ensure you are viewing the Candidate Inbox.
2. Navigate to the preferred candidate’s profile.
3. Click the …More button and then select Start Video from its drop-down menu.
4. A modal will open with the message that will be sent to the candidate to initiate the video interview. This can be edited as needed.
5. Select Send and join to initiate the virtual meeting.
6. A new browser tab will open for the meeting. You can configure your audio and video settings, if preferred. Click Join to join the call.
7. During the meeting, you have the ability to add notes about the candidate, mute your microphone, turn off your video, see all participants, and reconfigure your audio/video sources.
8. When the meeting is over, you can end the video and close the window by clicking the End button in the settings bar. 
   • Note: You will not be redirected back to the CEM automatically.

Candidate meeting invitations

When candidates are scheduled for an interview, they will receive a link within their invitation. They will then click this to join the interview at the scheduled time.

For on-the-fly virtual interviews, candidates will receive an invitation through SMS or email, depending on their preferred communication method, that includes a link to the meeting. When clicked, the virtual interview will open.

Candidate Profile: Meeting banner

When multiple employees are within the same meeting, then the Video Meeting in Progress banner will display the full name of the first user who joined the meeting and then a count of all users who have joined.

Employees can click the Join button within this banner to join the call at any time.

Meeting room type change

If the meeting room type changes from three participants to group or vice versa, then the room type will change through the Join button.  

Global support

This video room supports Global Low Latency (GLL), which allows Twilio to manage region selection and geolocation for video rooms and handle use cases where we have employees and candidates from across the globe use our video rooms.

FAQs