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    Zoom Admin integration

    Written by Lindsey Stanifer

    Updated at August 20th, 2026

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    Table of Contents

    Configuration Step #1: Client Setup settings Step #2: Zoom Admin tasks Additional links

    You can easily configure Zoom Admin as your client's Virtual Technology by following the below two-part process.


    Configuration

    Step #1: Client Setup settings

    Only users with full access to Client Setup can complete the below steps.

    1. Select the All Apps menu in the top left corner of the header and then Settings in its drop-down menu.
    2. When the Settings page opens, select Client Setup under the Paradox Tools section.
    3. From the left panel, scroll down to and open the Scheduling section.
    4. Select Zoom Admin from the Select the virtual technology provider selector.
    5. A link will automatically generate an installation page with the Paradox token. Select Copy next to this link.
    6. Send this link to the Zoom Admin (user) who wants to integrate Zoom Admin with that company.

    Step #2: Zoom Admin tasks

    When the Zoom Admin receives this link, they will need to complete the steps below.

    1. Open the link.
    2. Select the Zoom linked icon.
    3. A new page will open where you will need to sign in to Zoom.
    4. Grant Paradox permission to use your Zoom account.
    5. Install the integration.
    6. After confirming the integration, log in to the CEM by going to olivia.paradox.ai and entering your login credentials.
    7. Create a virtual interview.
      • Note: Attendees who have job_email matched with a Zoom account and that belong to the Zoom’s organization will get Zoom links.

    Additional links

    • Zoom Integration Page – To see the page above with a break down of the Admin managed versus the User managed versions see this link: https://olivia.paradox.ai/zoom-install 
    • Paradox Olivia - Account Level App https://marketplace.zoom.us/apps/v7pzEH-nSzKGFw7EfhZQhA
    conversational ats integrated ats

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