A token is a placeholder where information is dynamically populated based on the type used (event, conversation, candidate, job, location, etc.) and where that information is stored. Tokens are beneficial to use in mass communications where the details can be dynamically updated on a per candidate or user basis.
The following are available tokens that can be used within Offers.
For all tokens in Offers, you can choose between using either Live Job Attributes or Applied Job Attributes, if both options are available in your account. If only one option is enabled, you can only choose that one.
The following outlines the difference between the job attribute sources:
- Live Job Attributes – This references the most up-to-date values for the job.
- Applied Job Attributes – This references the values at the time that the candidate applies and is a static number.
Contact your CS Representative if you want to learn more about live vs. applied attribute data.
Any token that is written in an upper-case letter will be automatically converted to a lower-case letter so that the token works as expected in messaging for all selected languages.
| Token | Description | Available for |
|---|---|---|
| #job-location | This returns the job's location. | All clients |
| #pay-rate | This returns the candidate's pay rate. | All clients |
| #start-date | This returns the candidate's start date. | All clients |
| #location-id | This returns the candidate's assigned location's ID. | All clients |
| #offer-url | This returns the candidate's offer URL. | All clients |
| #job-apply-url | This returns the candidates job apply URL. | All clients |
| #recruiter-email | This returns the recruiter's email address. | All clients |
| #recruiter-phone | This returns the recruiter's phone number. | All clients |
| #ex_id | This returns the external ID for the company, if you are utilizing an integration. | All clients |
| #orientation-location | This returns the orientation location. | All clients |
| #orientation-date | This returns the orientation date. | All clients |
| #job-code | This returns the job code. | All clients |
| #job-req-id | This returns the job requisition ID. | All clients |
| #current-date | This returns the current date. | All clients |
| #adp_link | This returns the candidate's ADP link. | Clients using a Workday integration. |
| #ai-name | This returns the AI Assistant's name who communicates with the candidate. | All clients |
| #assessment-url | This returns the candidate's assessment URL. | All clients |
| #company-name | This returns the company's name. | All clients |
| #candidate-fullname | This returns the candidate's full name. | All clients |
| #candidate-name | This returns the candidate's full name. | All clients |
| #candidate-firstname | This returns the candidate's first name. | All clients |
| #candidate-lastname | This returns the candidate's last name. | All clients |
| #candidate-location-address | This returns the candidate's location address. | All clients |
| #group-list | The areas of interest or groups tied to the question. | All clients |
| #group-selection | The candidate's selected area of interest or group question. | All clients |
| #screening-answer1 | This pulls the first screening question answer. | All clients |
| #screening-answer2 | This pulls the second screening question answer. | All clients |
| #screening-answer3 | This pulls the third screening question answer. | All clients |
| #screening-answer4 | This pulls the fourth screening question answer. | All clients |
| #location-text | This pulls the location's city, state, zip code, and country. | All clients |
| #location-count | This pulls the location count on the job. | All clients |
| #recruiter-name | This pulls the name of the recruiter. | All clients |
| #employee-name | This pulls the employee's first name who sent the offer. | All clients |
| #employee-fname | This pulls the employee's first name who sent the offer. | All clients |
| #role | This pulls the employee's user role. | All clients |
| #interview-type | This returns the interview type. | All clients |
| #user-firstname | This returns the user's first name. | All clients |
| #application-url | This returns the candidate's application URL. | All clients |
| #interview-details | This returns the interview's details. | All clients |
| #interview-location | This returns the interview location. | All clients |
| #job-name | This returns the candidate's job title. | All clients |
| #location-email-address | This returns the location's email address. | All clients |
| #current-date | This returns the current date. | All clients |
| #hiringmanager-firstname | This pulls the hiring manager's first name from your Workday integration, if applicable. | Clients who utilize a Workday integration. |
| #hiringmanager-lastname | This pulls the hiring manager's last name, from your Workday integration, if applicable. | Clients who utilize a Workday integration. |
| #hiringmanager-fullname | This pulls the hiring manager's full name, from your Workday integration, if applicable. | Clients who utilize a Workday integration. |
| #job-title | This returns the candidate's job title, from your Workday integration, if applicable. | Clients who utilize a Workday integration. |
| #req-id | This returns an external requisition ID, if you are utilizing a Workday integration. | Clients who utilize a Workday integration. |
| #PEL-firstname | This returns the point of contact's first name, as it is listed in Workday. | Clients who utilize a Workday integration. |
| #PEL-phone | This returns the point of contact's phone number, as it is listed in Workday. | Clients who utilize a Workday integration. |
| #PEL-email | This returns the point of contact's email address, as it is listed in Workday. | Clients who utilize a Workday integration. |
| #candidate-hiredate | This returns the candidate's hired date. | Clients who utilize a Workday integration. |
| #candidate-phone | This returns the candidate's phone number. | Clients who utilize a Workday integration. |
| #candidate-email | This returns the candidate's email address. | Clients who utilize a Workday integration. |
| #hirevue_link | If using HireVue, then this will pull the HireVue link. | Clients who utilize a Workday integration. |
| #hirevue_instructions | If using HireVue, then this will pull the HireVue instructions. | Clients who utilize a Workday integration. |
| #ca- | Typing #ca- will open a dropdown list of all Candidate Attributes that can be used in Workflows. | All clients |
| #la- | Typing #la- will open a dropdown list of all Location Attributes that can be used in Workflows. | All clients |
| #hot-job | This pulls hot job data from My Jobs. | Clients who utilize the Hot Jobs feature. |
| #hot-job-label | This pulls the hot job label, as it is listed for your account on the backend. | Clients who utilize the Hot Jobs feature. |
| #ja-offer_pay_maximum | This pulls the Offer Pay Maximum set for a job. |
Clients who utilize Offers. |
| #ja-offer_pay_minimum | This pulls the Offer Pay Minimum set for a job. | Clients who utilize Offers. |
| #job_posting_type | This pulls the Offer Pay Minimum set for a job. | Clients who utilize Offers. |