Utilize brands in Assistant Responses (CMS)
Updating assistant responses will require full access to the Candidate Assistant Responses and/or Employee Assistant Responses permission in Roles and Permissions.
You can utilize the Job Attribute Brand Name in CMS, specifically Audience Builder and attach them to Candidate Assistant Responses.
- Select All Apps and then CMS from its drop-down menu.
- From the left panel, open the Audience Builder and then the Candidate Audiences list.
- Select + Add Audience in the upper-right corner of that list.
- In the slide-out drawer that opens, name the audience.
- For the audience’s targeting rules, select the following:
- Targeting Rules = Job Attributes and then Brand Name
- Matches = Exactly Matches
- Input = Enter the Brand of your choice
- To add more targeting rules, select + Add Rule Set and then repeat step #5.
- Select Create in the bottom right corner of the drawer.
- The slide-out drawer will then close. From the left panel, open the Candidate Assistant Responses section and then Candidate Q&A.
- Open the desired Q&A category and then question/response.
- Within that question, click into the audience selector and then select + Add Audience.
- From the list that opens, select the previously built audience and then Apply in the bottom right corner of the drawer.
- Enter a message in the blank message box that appears in the middle of the page.
- Select Save Changes in the bottom of the left panel.
Users who meet the audience’s criteria will receive this new response while all other uses will receive the Global response.