Recorded interviews offer you the chance to send questions to candidates for them to then record their answers and send them back. 

Product dependencies

Requires: Scheduling

Schedule a recorded interview

Once a recorded interview has been saved and is ready to be sent to candidates, you can manually schedule a candidate by following the process below.

1. Navigate to the preferred candidate’s profile.
2. Select the More button and then Schedule in its drop-down menu.
3. In the slide-out drawer that opens, select Recorded Interview as the scheduling type. 
4. In the new page of the drawer, select the preferred recorded interview.
5. Click Send.

Recorded interviews in the Candidate Inbox

From the Interviews tab of the Candidate Profile, you can see all of the candidate’s recorded interviews in the following statuses:

• Pending – This is listed as the status when the interview is pending.
• Expired – This is listed as the status when the interview is expired.
• Scheduled – This is listed as the status when the interview is scheduled.
• In-Progress – This is listed as the status when the interview is in-progress
• Expired – This is listed as the status when the interview is expired.
• Canceled (only shown until a new interview is pending)  – This is listed as the status when the interview is canceled.
• Completed – This is listed as the status when the interview is completed.

View recorded interview responses

In the upper-right corner of the Interviews section, when an interview status is listed as Completed, you can select the downward arrow icon to view the responses.

All of the interview responses will then display. You can navigate between the different responses by selecting the left or right arrow icon or by selecting the numbers below the first question's response.

You can also see the following recorded interview details to the left of the interview response:

• The question that the candidate answered.
• The question’s response length.

In the video modal, you can complete the following actions:

• Select the play icon to start the video.
• Select the volume icon to increase or decrease the interview response’s volume.
• Select the expand icon to increase the size of the interview modal.
• Select the three-dotted icon to access additional actions.

Share recorded interview responses

In the upper-right corner of the Interviews section, you can select the share icon to share the interview response with other users.

Once you select the share icon, the Share Recorded Interview modal displays, where you can complete the following fields:

• People – Enter the names of specific users who will receive this recorded interview.
• Message (optional) – Write a message to the recipient(s) of this interview.

After selecting the Share button, the recipient(s) receive(s) an email notification with a direct link to the recorded interview that was shared with them. Once they select the link, they are then directed to the expanded recorded interview.

Candidate experience

Once the recorded interview request has been sent either via email, SMS, or both, the candidate will be taken to a landing page to complete the interview. Your AI Assistant will send one question at a time, prompting the candidate to answer via video responses. Candidates can re-do their response as many times as they want. 

Once your AI Assistant has finished asking all of the questions, she will give the closing response and the recorded interview will conclude.

Disallow microphone and webcam access

If a candidate does not allow microphone and webcam access on their device, then they will be presented with the Upload File dialog box and a Click to upload a 180-second video button. Candidates will then have to record and upload their recorded videos separately.

Permissions

Users will need view or full access to the Messaging permission (under the Candidates parent permission) in order to view recorded interviews from a Candidate Profile.

FAQs