Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

    English (US)
    MX Spanish (Mexico)
    CA French (Canada)
    US English (US)
    • Home
    • Daily Processes
    • Manual and Common Scheduling Practices

    Interview prep

    Written by Lindsey Stanifer

    Updated at August 19th, 2026

    Contact Us

    If you still have questions or prefer to get help directly from an agent, please submit a request.
    We’ll get back to you as soon as possible.

    Please fill out the contact form below and we will reply as soon as possible.

    • Getting Started
      Setting up your calendar Managing your alerts Additional Settings
    • Daily Processes
      Candidate Inbox Candidate Profile My Calendar/Calendars Browser Extension My Jobs Approvals Engine Manual and Common Scheduling Practices Form I-9 processes Troubleshooting Forms & Offers
    • Candidate and User Engagement
      Campaigns Conversation Builder Surveys Channels Talent Community Voice Web Management Analytics & Reporting Data Privacy Career Sites
    • Management Tools
      Job Management Scheduling Security Journeys Content Management System (CMS) Multiple Brands Workflows Users, Roles and Permissions Data Feeds Location Management Lookup Tables Assistant Messaging Company Information Client Setup System Attributes Integration Center
    • Contextual AI
      Knowledge Training Library
    • Conversational Events and Campus
      Conversational Events Campus Events
    • Employee Communications
      Communications App Employee Management
    • Release Notes
      2025 2026
    • Workday Feature Descriptions
    + More

    Table of Contents

    Use cases Add interview prep to an interview Interview prep communication Add interview prep to an event Interview prep token list Permissions

    Interview prep can be created and included on interviews for the candidate, employee, or both to reference in preparation for an interview. 


    Use cases

    • Users who want to build more sophisticated documentation to send to employees and candidates during the Interview Scheduling process.
    • Users who want to send different sets of preparation instructions and documents to employees and/or candidates as part of the scheduling process.

    Add interview prep to an interview

    Uploaded explicit images within Interview Prep will be blurred for candidates and employees.

     

    Interview prep can be established for a role when manually scheduling, configuring an interview in Jobs/Group Management, Conversations, or Journey Targeting.

    When configuring interview prep, you must establish which candidate and/or interviewer prep you want to send. You will only be presented with the interview prep that is associated with that audience.

    Selecting the action menu, or ellipses, will grant you access to editing the interview prep if editing is not locked.

    Interview prep communication

    Uploaded explicit images within interview prep will be blurred for candidates and employees.

     

    Interview prep will be communicated through the candidate's preferred channel and also included in the calendar invite that has been sent.

    All interview prep is communicated to the candidate and employee through a link directing them to it. 


    Add interview prep to an event

    As of January 2026, users can add interview prep documents to an event for both candidates and employees. Click here to learn more.


    Interview prep token list

    A token is a placeholder where information is dynamically populated based on the type used (event, conversation, candidate, job, location, etc.) and where that information is stored. Tokens are beneficial to use in mass communications where the details can be dynamically updated on a per candidate or user basis. 

    The following are available tokens that can be used within Interview Prep.

    Any token that is written in an upper-case letter will be automatically converted to a lower-case letter so that the token works as expected in messaging for all selected languages.

     
    Token Description Available for
    #candidate-name This returns the candidate's full name. All clients
    #candidate-firstname This returns the candidate's first name. All clients
    #candidate-lastname This returns the candidate's last name. All clients
    #candidate-long-id This returns the candidate's long ID. All clients
    #ai-name This returns the AI Assistant's name who communicates with the candidate. All clients
    #company-name This returns the company's name. All clients
    #brand-name This returns the company's brand. All clients
    #group-selection This returns the value from the candidate's answer to the Area of Interest/Group question. All clients
    #user-name This returns the user's full name. All clients
    #user-firstname This returns the user's first name. All clients
    #interview-prep-url This returns the Interview Prep URL. All clients
    #interview-type This returns the interview type. All clients
    #interview-details This returns the interview's details. All clients
    #interview-location This returns the interview's location. All clients
    #interview-duration This returns the interview's duration. All clients
    #interview-instruction This returns the interview's instruction. All clients
    #interview-time-slots This returns the available interview time slots. All clients
    #interview-time This returns the scheduled interview time. All clients
    #interview-time-short This returns the scheduled interview time (short). All clients
    #interviewer-name This returns the interviewer attendee's names. All clients
    #interviewer-name-and-job-title This returns the interviewer attendee’s names and the job that the candidate applied to. All clients
    #interviewer-firstname This returns the interviewer's first name. All clients
    #interview-owner This returns the person's name who created the interview. All clients
    #interview-owner-firstname This returns the first name of user who create the interview. All clients
    #interviewer-email This returns the interviewer's email address. All clients
    #interview-owner-email This returns the interview owner's email email address. All clients
    #interview-audience This returns the interview audience. All clients
    #number-of-rescheduled-interviews This returns the number of rescheduled interviews. All clients
    #number-of-total-interviews This returns the number of total interviews. All clients
    #timezone This returns the candidate's time zone. All clients
    #view-more-time-url This returns the View more times URL. All clients
    #job-req-id This returns the candidate's job requision ID. All clients
    #job-title This returns the candidate's job title. All clients
    #current-date This returns the current date. All clients
    #location-name This returns the interview location's name. All clients
    #location-id This returns the interview location's ID. All clients
    #location-phone-number This returns the interview location's phone number. All clients
    #location-email-address This returns the interview location's email address. All clients
    #candidate-location This returns the candidate's assigned location. All clients
    #candidate-location-name This returns the candidate's assigned location name. All clients
    #candidate-location-address This returns the candidate's location address. All clients
    #candidate-video-url This returns the candidate's video URL. All clients
    #ca- Typing #ca- will open a dropdown list of all Candidate Attributes that can be used in Workflows. All clients
    #la- Typing #la- will open a dropdown list of all Location Attributes that can be used in Workflows. All clients

    Permissions

    By default, the following users will have default access to creating and managing interview prep. Users who have access to manually scheduling interviews will be able to view and select their audience's interview prep (either candidate or user) from the scheduling drawer.

    Users will need the Interview Prep permission to create and manage interview prep for the account.

    User Role

    Full Access

    View Access

    No Access

    Paradox Admins
    Company/Account Admin
    Full User - Edit Everything, Power User
    Full User - Edit Nothing
    Basic/Limited User
    Supervisor
    Hiring Manager
    Recruiter
    Reporting User
    Franchise Owner
    Franchise Staff
    specification characteristic

    Was this article helpful?

    Yes
    No
    Give feedback about this article

    Related Articles

    • Panel interviews
    • Default interview preferences overview
    • Interview status available actions
    • Scheduling: Optional attendees

    Copyright 2026 – Paradox.

    Knowledge Base Software powered by Helpjuice

    Expand