Dynamic content transforms how candidates interact with your career site. It automatically brings your most relevant content collections — videos, blog posts, news, jobs, and more — to each candidate’s fingertips, all through the elegance of a fast, easy conversation. This feature augments Career Sites, providing an immersive, conversational experience unique to every candidate on any page they're on. 

Your AI Assistant acts as a content discovery engine through conversation, serving hyper-personalized content from Instagram posts to relevant jobs to DEI stories. More than job function personalization, your AI Assistant uses geolocation, candidate responses, resumes, and more to supercharge the candidate experience, enabling candidates to favorite and save content without logins or passwords. 

Use cases

• Candidates who want to engage with content that is most relevant to them so that they can have a more personalized experience.
• Candidates who want to chat with the assistant on a career site, so that they can see different pages, media content, and information that they care about
• Hiring teams who want to configure their career site to bring the most relevant content to candidates.
• Hiring teams who want to add various types of media to my widget, so that my candidates can have a more unique and engaging experience with their career site and widget.

Best practices for implementation

1. Collect all relevant media.
2. Add your content to the Media Library in your Staging account.
3. Add media to Candidate Q&A responses.
4. Build the Full Overlay Template.
5. Gain approval of your team.
6. Move the dynamic content from your Staging to your Production account.

Configuration

Use this guide to configure and create the templates used for dynamic content.

Relevant documentation

Click here to view relevant documentation on this feature.

Reporting

The following legacy reports can be utilized for this feature:

1. Candidate Care → Dynamic Content Engagement Details
   • Triggered Q&A intents with media attached.
   • The content that candidates engaged with.
   • Total number of clicks a candidate makes with the Full Overlay template.
2. Candidate Care → Top 10 topics
   • The Top 10 Q&A intents triggered for that account.
   • This can help you determine where to attach media throughout the KB.

Permissions

By default, only Paradox Admins, Company/Account Admins, and Franchise Owners will have full access to creating and managing dynamic content collections. However, only Paradox Admins will have access to configuring this feature by default. To configure this feature, users will need full access to the following permissions:

• Client Setup – This will grant the user access to enabling the relevant settings on the backend in Client Setup.
• Experience Management – This is the parent permission to the below permissions. Granting full access to this permission will provide users full access to the below areas.
  • Brand Guide – Full access to this permission allows the user to dictate brand requirements as it applies to the Full Overlay and Inline Templates.
  • Full Overlay Template – Full access to this permission allows the user to create and manage Full Overlay Templates, or an extended experience in viewing company content.
  • Inline Templates – Full access to this permission allows the user to create and manage Inline Templates, or a individual experience in viewing company content.