Schedule an SFTP import Data Feed file
Updated at August 24th, 2026
Table of Contents
This guide outlines the steps you should take to schedule an SFTP file import in Data Feeds.
Important Note for User Files: For any value that is not required for an Employee Feed and an employee is included in a future file with a blank value in an optional column and with an UPDATE or MODIFY action, then the original value stored for that employee will be removed.
Set up scheduled SFTP imports
Setting up a scheduled SFTP import requires the assistance of your CS Representative. This experience should be configured during Implementation, but if you need adjustments at a later date, please contact your CS Representative or support for assistance.
- Obtain all IP addresses that will be connecting to the sFTP. These will be used for whitelisting your network(s).
- Provide this information to your CS Representative.
Your CS Representative will be in contact with you as the process is finalized.
Employee Feed processing statuses
When an Employee Feed is processing, you can view its processing statuses from the File Summary. These statuses include the following:
- Import employees
- Import employee contacts
- Import roles and permissions
- Import hiring team
As the file gets processed, these statuses will update to:
-
– This status has successfully processed. -
– This status is processing. -
– This status has not processed yet. -
– A processing error has occurred for this status. Learn how to manage errors in the following section.