When using Paradox Assist, you have the ability to add a candidate directly from the conversation. Assist picks up candidate details mentioned in the chat, asks for any missing info, and pre-fills a candidate profile for your review. Once saved, you can move straight into screening or scheduling.

Configuration

You will need access to Paradox Assist. 

Add a candidate

To add a candidate using Paradox Assist:

1. From any page in the platform, open the Paradox Assist widget from the lower-right corner of your page to start a conversation.
2. Send a message to your AI Assistant to add a candidate the following ways: 
   • Share details in your message: If you include information such as the candidate's name, job, location, and email or phone number, Assist pre-fills the matching fields in the Add Candidate form for your review.
   • Ask Assist to open the form: If you send a general request, such as "Add a new candidate," Assist opens the Add Candidate form and lets you know which required fields are still missing.
3. Review the form, fill in any missing details, and select between the following actions:
   • Select Add Candidate to save the candidate profile.
   • Select Cancel to discard the candidate profile without creating a record.
   • Select More Fields if you need to complete additional fields in the full Add New Candidate drawer.

After you select Add Candidate, Paradox Assist displays a confirmation message and the new candidate profile in the conversation.

Add & Screen or Add & Schedule

In addition to adding a candidate, you can also schedule or screen the candidate directly from the same conversation depending on your permissions. 

In the conversation and from the form, select the arrow on Add Candidate and select between one of the following options:

• Add & Schedule – Creates the candidate profile and opens the manual scheduling drawer.
• Add & Screen – Creates the candidate profile and starts screening.

Limitations

• You can add only one candidate at a time through Assist.
• Paradox Admins cannot add candidates through Assist.
• This capability is not available for accounts that have disabled the manual Add Candidate feature.

Add a duplicate candidate

If Paradox Assist finds an existing Candidate Profile that matches the information you provided, your AI Assistant asks whether you want to merge the new application with that candidate.

In the conversation, select between one of the following options:

• Merge – Adds a new application to the existing candidate profile of the duplicate candidate.
• Don't Merge – Allows you to continue adding a candidate without merging.

Permissions

• Your AI Assistant will only display the interviews that you have access to in the platform. 
• Your AI Assistant will only add candidates when your account has the Disable Adding a Candidate Manually setting disabled in Client Setup and you have the fulling access to Candidates > Add Candidate.
  • Note: If your account or role does not support adding candidates manually, Assist will let you know and can help with other tasks, such as searching for an existing candidate or scheduling interviews.

FAQs