Conversation Drop-Off Detail Report
Updated at August 19th, 2026
Table of Contents
This report provides conversation status details about which candidates completed and did not complete a conversation with your AI Assistant. The date range is based on the date that the message was sent for the conversation.
- Note: Candidates with “Test” in their name will be excluded from this report’s results.
Report fields
| Field | Field Description | Sample Value & Formatting |
|---|---|---|
| Candidate ID | Unique candidate identifier generated each time a candidate engages with your AI Assistant. | 72036855443006 |
| Candidate Name | Candidate full name. | John Smith |
| Candidate Phone Number | Candidate phone number. | +17325551212 |
| Candidate Email | Candidate email address. | johnsmith@noemail.com |
| Conversation Start Date | Conversation start date and time for the candidate within the conversation in YYYY-MM-DD HH:MM:SS format. | 06/16/2020 15:43:12 |
| Conversation End Date | Conversation end date and time for the candidate within the conversation in YYYY-MM-DD HH:MM:SS format. | 06/17/2020 15:43:59 |
| Conversation Name | Returns the conversation name. | General Capture Conversation |
| Conversation Type |
Returns the conversation type. Options include:
|
Single Path |
| Conversation Source | Returns if the conversation came from Apply (listed as Capture) or Job Search. | Capture |
| Conversation Status | Returns a Complete or Incomplete value based on the ending question from the report screen. If the question was asked but the candidate had no answer/reply back, then it would be considered incomplete. | INCOMPLETE |
| Conversation Section Name | Returns the conversation question section name of where the candidate completed or didn't complete the conversation. | Job Screening |
| Conversation Topic Name | Returns the conversation question topic name of where the candidate completed or didn't complete the conversation. | Experience |
| Source |
Candidate’s source name. Options include:
|
Conversation Widget |
| Candidate Sourced From Name | Lists the source name of where the candidate was sourced from (Eg: Campaign, Event, API, etc.). | Production Widget |
| Keyword | If the candidate engaged through a keyword, then that keyword value would show in this field. | JOB |
| Profile ID | Returns the candidate’s profile ID. This ID is used to show mapping between different candidate records if they have engaged with the system at different times. | e25e7843ad8111eb8bee0a24956ebfea |
| Multiple Records | Returns a Yes/No value if the candidate has more than one candidate ID associated with their profile ID. | Yes |
| Primary Identifier | Returns a value of Email or Phone Number based on the primary identifier for this profile. | Phone Number |
| Reapply in Capture | Returns a Yes/No value if the candidate reapplied to another job through apply. | No |
| Reapply in Job Search | Returns a Yes/No value if the candidate reapplied to another job through job search. | Yes |
| Reapply in Campaign | Returns a Yes/No value if the candidate reapplied to another job through campaigns. | No |
| Job Req ID | Returns the job req ID assigned to the candidate's job. | 210006 |
| Job Title | Returns the job title assigned to the candidate's job. | Employee Interface Engineer |
| Location Name | Returns the location name assigned to the candidate's job. | Somewhere Park |
| Location ID | Returns the location ID assigned to the candidate's job. | SP33456 |
| Job Title Code | This pulls the ai_jobs.code from the job. | 123 |